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Audio Tone when a call disconnects

A small but impactful feature that other systems we've used have is an audio tone/cue when a call is disconnected, whether abruptly or when a call is naturally ended. For anyone using a softphone and using multiple windows on a screen, sometimes it is hard to know if the call was disconnected or if the window is lost somewhere on the screen. Time is spent double checking if a call is still active or not rather than having something notify you appropriately.

65 votes
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  • Tyler commented  ·   ·  Report

    RingCentral, can you provide an update on this?

  • Tyler commented  ·   ·  Report

    Anyone from RingCentral team have an update on this being a feature? I catch myself not realizing a call didn't actually hang up and I start talking to someone in my office or the person on the other end is doing the same with someone in their office until we realize we can still hear each other.

  • Daniel commented  ·   ·  Report

    Crucial for multiple interaction handling

  • Phoenix commented  ·   ·  Report

    I want a notification sound when the caller disconnects from a call I take through the ring central desktop app. I can't tell when someone hangs up except for the pop-up screen disappears. I'd really like a sound too. I'm concerned the window has just disappeared behind another screen and feel unsure that the caller is actually disconnected. A notification sound would make the disconnection more pronounced.

  • Priyanka commented  ·   ·  Report

    any updates from RC on this feature request? This is a useful suggestion and we are also looking for this feature.

  • Jamaica Tanhueco commented  ·   ·  Report

    want to have a beep sound or an indicator that the customer or the other party already hang up on the other line

  • Amy commented  ·   ·  Report

    Would be very useful to have an alert when a call is disconnected.

  • Josh commented  ·   ·  Report

    I would like the option for a sound to play when the line disconnects. Options to upload a sound or select from an option of tones would be nice. I had one system that played two short mid to low range tones on disconnect.

  • Daniel commented  ·   ·  Report

    Currently, there is no tone or noise made when a call ends. I have been disconnected from calls and continued talking to nothing because I had no idea. A simple tone that is played when the call ends would be wonderful.