Settings and activity

18 results found

1. Assign a ringtone to a number or group

   32 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Jan 20, 2025

2. Ability to edit received faxes to add time and date the fax is received.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Jan 3, 2025

3. Ability to forward the calls to an external number but not the fax

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Dec 27, 2024

4. call log data retention

   16 votes

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   2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Dec 19, 2024

5. RC app chat notification

   11 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We want to know more about this idea! Is this for desktop or mobile experience? Please include screenshots of the notification you would like to extend. Thank you! 

   Deomart supported this idea  ·  Dec 16, 2024

6. Total numbers of calls connected and answered in analytic reports

   2 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Nov 25, 2024

7. analytic unanswered calls

   3 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Nov 25, 2024

8. Push notifications

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Nov 25, 2024

9. Caller ID for every extension

   78 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Deomart supported this idea  ·  Nov 6, 2024

10. Request to used other extension Primary number for Outgoing Fax

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Deomart shared this idea  ·  Oct 29, 2024

11. Call Queues Call Handling & Members Rejection of incoming call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Deomart shared this idea  ·  Oct 25, 2024

12. Cannot download SMS Logs which is more than 90 days

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Deomart supported this idea  ·  Oct 9, 2024

13. Customize data retention

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Deomart supported this idea  ·  Oct 9, 2024

14. Language Translation in RC APP

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Deomart supported this idea  ·  Sep 19, 2024

15. Auto Translate

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Deomart supported this idea  ·  Sep 19, 2024

16. Call Log - Enhancements

    47 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Deomart supported this idea  ·  Aug 13, 2024

17. Shared SMS were multiple users can receive and send SMS on specific number

    702 votes

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    144 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

    Deomart supported this idea  ·  Aug 6, 2024

18. CNAM for a mobile carrier

    38 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Deomart supported this idea  ·  Aug 5, 2024