← RingCentral Ideas

Settings and activity

35 results found

  1. Use click to dial in excel

    7 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  2. Allow Deskphone and Desktop/Mobile app to be grouped

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  3. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    121 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  4. Show Caller number when specific extension will transfer the call to another extension

    29 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  5. Webinar set attendee to panelist

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  6. Monitor calls that are in conference

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  7. Ability to disable pop up on the incoming call using RingCentral app

    64 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  8. Retrieve call logs in service.ringcentral.com for more than 12 months

    14 votes
    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  9. Add the option to export AI notes and transcripts through the admin portal

    10 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  10. Automatic scoring of calls

    4 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  11. Outbound Caller ID Name on Call Queue

    13 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  12. RingCentral Video Meeting Available in Citrix Environment

    15 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  13. Conference Room for H.323 Supported for RCV

    4 votes
    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  14. SMS logs | Check Group SMS

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  15. Tracking or Logs for SMS Messages

    7 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  16. Call Queue: Simultaneous | Add more than 50 members

    35 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  17. Call Queue members visibility to calls in queue

    34 votes
    8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  18. Assign a ringtone to a number or group

    39 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  19. Ability to edit received faxes to add time and date the fax is received.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 

  20. Ability to forward the calls to an external number but not the fax

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Deomart Martinez supported this idea  · 
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