Settings and activity

9 results found

1. Enable Merge calls when Deskphone Pairing is enabled

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jake supported this idea  ·  Aug 1, 2025

2. Ability to see the call details down to the seconds

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Jake shared this idea  ·  Dec 3, 2024

3. Save custom status

   71 votes

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   Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jake supported this idea  ·  Nov 19, 2024

4. Desk Phone and Desktop application Sync

   105 votes

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   Planned  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jake supported this idea  ·  Nov 19, 2024

5. Idle behavior shows users offline even though they are available and logged into RC.

   142 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jake supported this idea  ·  Nov 19, 2024

6. Use the app in conjunction with a physical phone

   160 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This feature is currently in open beta and available for all!

   Jake supported this idea  ·  Nov 19, 2024

7. Deskphone pairing play voicemail

   27 votes

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   Future Consideration  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jake supported this idea  ·  Nov 19, 2024

8. Allow Users to have access to the call-queue voicemail using the app even if they are not added to the co-recipient list

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jake shared this idea  ·  Aug 20, 2024

9. Sync DND Status of Deskphone with Service Web and RC App

   14 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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