Settings and activity

9 results found

1. Expand Characters Limit For SMS

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  May 6, 2025

2. Add an OPT Out Signature line to SMS message automatically

   44 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  Apr 30, 2025

3. Ability to dial out while there is an incoming call

   90 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shay commented  ·  Mar 6, 2025  ·  Edit…  ·  Delete…

   Agreed! Even when we hit ignore on incoming calls to access the keypad, the notification pops back up and takes away the keypad again.

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   Shay supported this idea  ·  Mar 6, 2025

4. Keep HUD tab on incoming call

   12 votes

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   New  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  Mar 6, 2025

5. Account-Wide Holiday Settings and/or Holiday Templates

   240 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Shay supported this idea  ·  Mar 5, 2025

6. RC app search by department

   51 votes

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   Planned  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  Mar 5, 2025

7. RingCentral app not to overwrite presence set through admin portal

   16 votes

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   4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  Sep 27, 2024

8. Filter the HUD

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  Aug 29, 2024

9. Call Park Location Limit increase

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shay supported this idea  ·  Aug 17, 2024