← RingCentral Ideas

Settings and activity

8 results found

  1. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

    16 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Dawn supported this idea  · 

  2. Park Locations

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Dawn supported this idea  · 

  3. Disable "AI is taking notes" when on call

    139 votes
    35 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    An error occurred while saving the comment
    Dawn commented  · 

    Please hurry. What a horrible user experience!

    Dawn supported this idea  · 

  4. Enable AI transcription on Desk phone

    129 votes
    Planned  ·  35 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Dawn supported this idea  · 

  5. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    81 votes
    Planned  ·  16 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Dawn commented  · 

    This is a horrible user experience and not required legally in New York.

    Dawn supported this idea  · 

  6. Mute Pause/Resume Call recording announcement

    3 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dawn supported this idea  · 

  7. Option to disable call recording announcement per call queue

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dawn supported this idea  · 

  8. Disable Call recording announcement

    48 votes
    New  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dawn supported this idea  ·