Settings and activity

22 results found

1. Copy Text from Image/MMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Crystal shared this idea  ·  Jul 27, 2026

2. Preview pasted image in SMS Texts!

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   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Crystal supported this idea  ·  Jul 27, 2026

3. Support for Hyperlinked Text in SMS/MMS Messages

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Crystal supported this idea  ·  Jul 27, 2026

4. Image Rotation/MMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Crystal shared this idea  ·  Jul 27, 2026

5. Intelligent MMS Image/Video Compression

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Crystal supported this idea  ·  Jul 27, 2026

6. Auto Refresh for SMS Activity

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Crystal shared this idea  ·  Jul 27, 2026

7. automated sms response to acknowledge received text

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Crystal shared this idea  ·  Jul 24, 2026

8. much larger video file limit in SMS

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Crystal commented  ·  Jul 24, 2026  ·  Edit…  ·  Delete…

   We are constantly sending photos and videos back and forth and the limited file size is very restricting.

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   Crystal supported this idea  ·  Jul 24, 2026

9. SMS SLA Escalation (to managers)

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Crystal shared this idea  ·  Jul 24, 2026

10. SMS Monitoring

    61 votes

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    9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026

11. Text Notification pop up preview - want it back

    39 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026

12. Improve SMS Shared Inbox Visibility Across Assigned Users

    49 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026

13. Add unread notification badge to shared text inbox

    26 votes

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    New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026

14. SMS Shared inbox: Default filtering

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    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026

15. sms notification

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026
    Crystal shared this idea  ·  Jul 2, 2026

16. Persistent MMS (Attachment) Capability in Shared SMS Inbox

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    13 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 24, 2026

17. Adding contact to common company contact book

    15 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 2, 2026

18. Missed Call behavior in Call Queues using Simultaneous Ring

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    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 2, 2026

19. Email Notification When Someone Sent a Message to Call queue Even We Have Shared Inbox

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 2, 2026

20. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    29 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Crystal supported this idea  ·  Jul 2, 2026