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Text Notification pop up preview - want it back

The pop up preview notification has recently changed and no longer displays a preview of the message. For MFA purposes, it was nice to see the code displayed. Without the preview, it requires more steps to navigate to the text message and to display it so we can capture the MFA code.

38 votes
Wayne shared this idea  ·   ·  Report…  ·  Admin →
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  • Amanda commented  ·   ·  Report

    Please bring this feature back!

  • Joe commented  ·   ·  Report

    Critical for everyone on our team who uses this frequently!

  • Jessie commented  ·   ·  Report

    Please bring this feature back!

  • Jeff commented  ·   ·  Report

    THIS FEATURE IS NEEDED

  • Linh commented  ·   ·  Report

    Bring this helpful feature back.

  • Alex commented  ·   ·  Report

    This is a great feature and we really would like this feature back!

  • April commented  ·   ·  Report

    This is an excellent feature which always us to monitor phone calls. With busy season approaching, it helps filter emergencies vs non-emergencies.

  • David commented  ·   ·  Report

    This was an excellent feature and we would like it back.

  • Vera commented  ·   ·  Report

    The pop up preview notification has recently changed and no longer displays a preview of the message. For MFA purposes, it was nice to see the code displayed. Without the preview, it requires more steps to navigate to the text message and to display it so we can capture the MFA code.

  • Dandre' commented  ·   ·  Report

    POP up preview of voicemail is critical to our business. If we are occupied and unable to assist a member and a crisis voicemail pops up, we can provide proper channels to assist that member (patient).