Settings and activity

58 results found

1. SMS Default Outbound Number & Message Indicators

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Violeta shared this idea  ·  Sep 25, 2026

2. Respect "Forward All Calls" Settings for Call Queue Members

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Sep 24, 2026

3. Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Sep 16, 2026

4. DTMF / Keypress Fallback to Human Representative in AI Receptionist

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Violeta shared this idea  ·  Sep 10, 2026

5. Hold Music Volume

   15 votes

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   3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Sep 10, 2026

6. Use Extension Number as Caller ID for Custom Rules

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Sep 4, 2026

7. Delayed Ringing Option

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Aug 6, 2026

8. Remove Access on Create Messaging Team on RC app

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Jul 24, 2026

9. Automatic App Update whenever re-using old Extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Violeta supported this idea  ·  Jul 21, 2026

10. Screen Caller when dialing Operator or when directed to Call Queue

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jul 10, 2026

11. want to have the option for the call recording be continued even they are on the conference call

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jul 9, 2026

12. Option to increase SMS storage to more than 5000 before it gets deleted.

    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jul 7, 2026

13. Concurrent call Limit

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jul 6, 2026

14. whitelist inbound calls

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jun 30, 2026

15. opt out date

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jun 30, 2026

16. Add print button on the RingCentral App to print Voicemail or call transcript

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jun 17, 2026

17. Fax Extension Forwarding to Dedicated Fax Hunt Group

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jun 10, 2026

18. Increase Data Retention of text message

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  Jun 2, 2026

19. Improvement for Pausing and Stopping Automatic Call Recordings

    57 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  May 26, 2026

20. Determine the phone numbers from Abandoned calls from Analytics Report

    14 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Violeta supported this idea  ·  May 19, 2026