SMS Default Outbound Number & Message Indicators
SMS Default Outbound Number & Message Indicators
Requested Features:
Default Outbound Number: Allow users to set their Primary/Direct number as their default sending ID for new text messages.
Inbound Line Indicators: Add visual badges and filter tabs to the inbox so users can see which number received a text (Primary vs. Company) without opening it.
Key Requirements
Default Outbound Line: Add a setting in user preferences to select a default "From" number when drafting a new SMS, with the option to manually switch numbers if needed.
Inbox Badges: Display a label (e.g., [Primary] or [Company]) directly on each message item in the main list.
Inbox Tabs: Provide filter tabs at the top of the SMS list: All, Primary Line, and Company Line.
User Benefits
Saves Time: Users can prioritize urgent direct texts at a glance without opening every message.
Prevents Errors: Reduces accidental sends from the wrong company line.
Violeta
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