2971 results found
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Add a Separate permission for international SMS.
Currently international dialing, simultaneously allows international calling and SMS.
I want to be able to provide permission to users to make international SMS and international calling separately.
2 votes -
We need to pick message we are aiming our responses
instead of using the message again , and redirect we should pick up the Message or response we would like to Reply without having to rewrite the whole message again, we can do it with Icons only, but we need text Reactions too.
1 vote -
Inqueue Callback: Changing Number Confirmation Prompt
Inqueue Callback: Changing Number Confirmation Prompt
Our company would like the ability to change the caller ID confirmation message. Currently, it does not say to hit # to confirm the phone number, causing confusion for our clients. The number will confirm if you press # or wait, but because the prompt does not mention to press #, customers feel like they are getting ”stuck”.37 votes -
Show the park location in a deskphone.
When a call is park, there should be an indicator in the deskphone which location it can be picked up.
3 votes -
Can Ringcentral add Poly Savi 8445 for use with softphone
Would that make and model of headset work with softphone or be available as the recommended headset?
1 vote -
Allow caller ID in other provider in the US
Customer caller ID is not showing up if they calling a different provider such as At&t. Customer wants the her company caller ID will be shown on all the Telco provider in the US.
1 vote -
Schedule conference call on Someone's Behalf
It would be great to start/schedule conference call using another user's Host code
2 votes -
Option to turn off the ability to receive calls from External number
We need to implement the following:
- No External Dial by Extension in IVR
- No External Dial by Directory in IVR
- No External Dial by DID
- But allow internal calls and transferring external calls to the users.
Essentially, they should not receive any phone calls from outside parties without being transferred by someone internally.
12 votes -
Remove "Please wait for the next available agent" greeting in call queue
Specific music : Please wait to speak to the next available agent
There is a message on the call queue that is saying that in french :
"Veuillez patientez pour parler au prochain agent disponible."Can we turn off the message ? can we modify it ?
When does this message is readen ?This is not the message of the following menu : "Call Queue Greeting"
I think this message is the message associated with the following option :
- "When members are available, but no members answer or all members are busy or unavailable "3 votes -
Disable international SMS for specific users
Ability to disable international SMS for specific users
2 votes -
I want to be able to select multiple voice mails and messages and delete them with out having to drill down to each one and delete them.
Delete multiple msgs and voicemails with one click after tagging them.
2 votes
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