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  1. The RingEX Application has Phone Call history but nothing for Meetings.
    There are 2 categories for Video Meetings - Upcoming Scheduled and Recordings.

    Since it's not always possible to attend every team meeting, it would be useful to provide users with a complete history of meetings that contain the following information:Meeting detailsText chat transcriptsClosed captioned transcript of speakersVideo & audio recording.
    It would also be useful to add this information to the Shelf if the meeting was associated with a messaging team.

    All options should have Admin control to enable/disable history and also provide retention time duration.

    1 vote
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  2. Currently registration is only allowed for the webinar component and is not featureed for a RingCentral meeting. The value of allowing registration for a meeting allows a teacher to have a class list they can refer to before the class starts - know the audience. Scheduling training using the webinar will not work as breakout rooms are not enabled for webinars and this is a must have feature for training.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  3. For Mac users on the New Outlook, when trying to schedule a RingCentral meeting through the RCM app on desktop, the invitation will populate as an attachment, rather than with the actual details itself. There should be a feature on RCM that's available for the New Outlook, so that the meetings can populate with the actual invitation, rather than as an attachment.

    2 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  4. My colleagues recorded the meeting. They posted the link to this recording on Wiki page. I can see the page and the link.But when I open the link - there is only message "Please ask the host for access to this recording"But I have no idea who was the host for this meeting.There should be a button for requesting the access.I logged in RCV. My ID could be sent to the host.No info is required about the host. The host will get a notification and decide - should I get the access or not.

    4 votes
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  5. There are certain DOD customers that can only use products that are ITAR compliant. ITAR (International Traffic in Arms Regulations) is a United States regulatory regime to restrict and control the export of defense and military related technologies to safeguard U.S. national security and further U.S. foreign policy objectives.

    5 votes
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  6. Under "Reports" > "Usage Reports" > "Webinar" it would be nice to be able to check boxes from a series of webinars between a range of dates and generate one Excel document with all the data automatically. Currently reports must be generated one at a time and complied by hand.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  7. RingCentral should be set up so that all participants receive notification the moment they join when a meeting is being recorded. This way they can choose whether to stay on and be recorded or hop off.

    1 vote
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  8. Zoom has the ability to "flip" your background so it shows up correctly to viewers. Currently when I upload a picture for a virtual background it shows up backwards.

    2 votes
    Implemented  ·  0 comments  ·  Other  ·  Admin →
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  9. It would be helpful to be able to add users to a RCV or RCM while on a call. If we could have and add button and it pull up our contacts like a phone call. This is available in MS Teams.

    1 vote
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  10. I scheduled a meeting using Google calendar. I invited 12 participants. The invitations went out but none of them could sign up because all of them use the apple iCloud calendar which comes with a Mac. Requiring them all to use the Google calendar whould be OK within a company but not for separate individuals.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  11. Using RingCentral to deliver training, it would be great to set up some sub-chats so that small groups could chat amongst themselves without broadcasting that to the entire group.For example, I have a class of 16 and I want to subdivide them in to 4 groups of 4.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  12. While on a live scheduled RC Meetings with no polls created yet, when the host clicks on Polling to "Add a Question" a new tab would populate, prompting the host to login to service.ringcentral.com to add the polling question there. Instead, there should be a way to create or add a Polling question into a RingCentral Meetings instead having the host to login to service.ringcentral.com, navigate to More > My Meetings > create the poll from there. This feature will benefit the host and the participants by saving more time for the poll to be created.

    4 votes
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  13. There should be a template option available for Polling under the Meetings settings in service web. That way, the same polls can be uploaded to multiple RC Meetings. This will save the host of the meeting time when it comes to creating polls for multiple RC Meetings, when the host can just upload the template to the meetings

    4 votes
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  14. Could be used for quick access to: launching an RCV meetingsharing RCV details with others via QR codeproviding RingCentral contact details such as CSM, Acct Mgr, Supportprovide an Engage Chatbot launching point

    6 votes
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  15. Collins-mgmt: On the RingCental Meetings app, there's a little drop down menu at the bottom called "More," and when clicking that button you can access multiple features such as "put participants in the waiting room on entry." While I was conducting a meeting the other day I couldn't find this feature and we need it and were using it before. Also, I was unable to click on any participant's phone number or name in order to update the name. Is it possible to add these features to the RingCentral Video app?

    7 votes
    Planned  ·  0 comments  ·  Other  ·  Admin →
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  16. The request is for RC Webinar to integrate with Bluejeans

    5 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  17. When attending a meeting from a laptop, I sometimes need to switch quickly to phone audio due to call quality issues. When I use the 'Call Me' feature, after connecting, it requires me to dial 1, but then still tells me how many participants there are before actually connecting me. Switching this connection takes over 25 seconds, which is a long time when folks are waiting to hear me speak. I would like to be able to press '1' and have it connect very quickly.

    1 vote
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  18. aside from getting rc meeting link and dial in number, is it possible to have an ms team link available as well ,So that Participants have choice to join the meeting either through MS Team or through Ringcentral.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  19. Provide a record format for meetings easy to distribute as attachments to email. Many people want copies of meetings ad the easiest way to do tis is be attachments to email.

    2 votes
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  20. After the Webinar is concluded, when you click on the "End meeting", it currently ends the meeting for everyone, including the panelists. It would be nice to have the ability to end the meeting only for the attendees and allow the panelists and host to stay connected for an after-meeting debrief, discussion, etc. This is something that other webinar-type systems do currently.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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