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1478 results found

  1. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    54 votes

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  2. I see you have an "annotation" feature when sharing your screen. It would be cool if the presenter could see what you are circling real time on their screen. So instead of having to say "click the X in the upper Right, you could use your mouse to either point them to that or circle it. Many companies use that kind of feature for customer service to guide the customer to where they need to go. I understand why actually being able to click on their screen might be an issue, but maybe being able to see a guide mouse…

    1 vote

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  3. Add a feature where the Participant box or another pop-up window to completely remove when sharing screen on RCV. Instead, merge it with the same window so that the Participants will appear at the top of the screen of your Video Meeting like the one that is showing from the Participant's side.

    2 votes

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  4. Users would like to be able to reply to the last 10-15 seconds (or go back further) during a live recorded meeting so that they can quickly recall something that was said, shown, or discussed. Similar to how people use streaming services today, users would like a timeline bar on the bottom of the screen for live meetings that they can use to quickly rewind a live meeting to go back and hear/see something from earlier in the meeting. While reviewing the meeting history, the reviewer should be allowed to select different playback speeds so that they have the option…

    2 votes

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  5. Live caption would benefit some on the attendees greatly.

    6 votes

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    0 comments  ·  Webinar  ·  Admin →
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  6. When the customer was on mute as host, the entire system audio he was playing was also muted, and all attendees were unable to hear the slides or presentation he was playing.

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  7. When using RC Video phone audio please replace the voice that says (extremely loudly) 'muted' and 'unmuted' with a much much quieter and less obnoxious beep or bloop noise. Most modern meeting audio systems use short sounds to indicate this, and users can easily adapt to it and understand which tone means which. The voice takes forever to say what button you pressed and is so loud every meeting becomes a game of trying to time your muting/unmuting just at the right time so you can hear AND be heard, which is annoying.

    1 vote

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  8. Instead of only offering one option (invite by email)to add new contacts, allow Ring Central users to add new contacts using the new contact's Ring Central profile name as an additional option for adding new contact to Ring Crntralbb

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  9. Looking for support for RC Rooms with multicamera participant support such as Logitech Sight:Logitech Signs Compatibility pageIts really painful when RingCentral lags behind in featureset and support for innovation - Please provide support and better communication with the future of the Rooms featuresets.

    2 votes

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    0 comments  ·  Rooms  ·  Admin →
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  10. Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.

    5 votes

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  11. The customer wants to have an option to share the video recording to an email distro or group.

    1 vote

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  12. Share audio is not working on the Desktop App. It only works on the web app https://app,ringcentral.com. We hope the feature will be available on the desktop app.

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  13. customer wants to see on the meeting the participants and the screen that she is sharing like what we had on ringCentral Meetings

    1 vote

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  14. No way to change sizing of the feed, video feed that I am watching is a fourm with multiple people and is tiny in the bottom right hand corner, no way to change the sizing of this video feed.

    4 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  15. In Webinars, if video is on speaker, the small window on the bottom right is not very affective. Ideally either support split screen or allow for multi screen support where you can move content share to one screen and video feed to another screen

    3 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  16. To protect privacy and security of our clients, it would be best to have an option for trace logs ( name or recent participants details ) not to show on recent meetings, users planning to use same meeting ID that will be sent and used by Multi clients . The details of the recent participant shows on details, it would be best if Admin or Host will have capabilities to delete or not to keep trace log rather than creating a new meeting

    1 vote

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  17. The client wanted to invite people on video meeting using the "invite by phone" and there should be an option to open the camera.

    11 votes

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    Invite by phone — an older feature that called a participant in over PSTN — is being retired due to very limited use, and it's separate from Smart Invite. Smart Invite now lets a host call a coworker directly into a meeting as a full participant who can turn on their camera


  18. Add the ability to delete/remove the recurring meeting set by the other User extension/s (who is no longer part of the company) from the RingCentral Video Meetings.

    3 votes

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  19. They want to have a feature for RC Webinar to have Closed caption automation not manually added the words

    4 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  20. We need to have an option on RingCentral app to sync mozilla thunderbird for sending and scheduling video meetings.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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