1308 results found
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Breakout rooms in Webinar
it would behove the webinar platform to have a breakroom option - as our competitors already have it
1 vote -
Outlook Addon text location
Allow an option to paste the meeting info to be at the of the email chain instead of the at bottom. Currently if the user has long email chain and schedules via the scheduler then it pastes at the bottom of the email making it hard for the receiving end to notice the meeting info.
1 vote -
Please enhance the option in join RCV via browser
When sending an invite to an external customer/client, it should have the first option to join via browser using meeting invite or in the landing page. Make sure that the join via browser is visible enough for the regular user so that they will not find it on all over the page.
6 votes -
Different Volume Entry Tones for Video Calls
A customer has complained that the entry tones upon entering meetings are too loud and that if a user mistakenly answers their phone for a meeting and holds the phone to their ear (full scenario described below), they are then blasted with a really loud entry tone (around the 100dB region) if their phone volume is up to max.User has requested the ability to lower the volume of the entry tone to something like loud/medium/low or a sliding scale of 1 - 10 to be able to select a more "comfortable" tone for scenarios like this.Scenario reported by customer:iPhone is…
1 vote -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
MSFT 365 - Choose your default online meeting provider ( Add RCV as a option)
Customers have asked for the ability to set default meeting provider as seen below. Today MSFT admin have the option of adding MSFT Teams, Blue Jeans, GTM, Google Meet and Zoom as users default meeting type. RingCentral needs to work with MSFT to get RingCentral Video on the list so customers can assign the default meeting type. This would also make RCV more sticky with customers and users. Choose your default online meeting providerhttps://support.microsoft.com/en-us/office/make-every-meeting-online-70f9bda0-fd29-498b-9757-6709cc1c73f0#:~:text=On%20the%20toolbar%2C%20open%20Outlook,your%20default%20online%20meeting%20providerAndrei Zaharia is getting a list of customers - ATOS has asked of this as some customers have asked for it.
5 votes -
Status time on MVP
We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.
9 votes -
1 vote
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We'd like to customize Meetings invites on a global level
When we schedule an RCM via RC Scheduler in Outlook, the invite is populated with a ton of information. We'd like to modify what is populated at a gloabl level. Currently, we can only make a global modification for webinars. We used to be able to make these type of adjustments when we were with Zoom. We expect that we should be able to do the same thing with RCM.We have worked with Support (Case #17054616) to no avail.
1 vote -
Virtual background
The virtual background is available on the desktop version and the mobile app version, but it is not available on the Chromebook app version. When will this be available. This is beneficial for remote workers.
1 vote -
Waiting room music to be played while waiting for the meeting to start.
When a meeting is waiting to start, could there be a way to have music or some other noise be played while the user waits, or to have an option to toggle on or off the music based on their preference?
4 votes -
Looking to have option for key press feature on individual extensions
We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.
3 votes -
Picture in picture option
It could be useful to have a picture in picture mode on desktop, when join a meeting, in order to be more productive or even be able to follow instructions while a presentation is ongoing
4 votes -
Snapshot icon or right click drop down for patient ID or picture during video conferencing
Allow a quick right click and snapshot option of the patient screen for a quick picture for providers to get an image for patient's ID and/or face for the patient record
1 vote -
Alert host when attendee joins meeting before host.
Zoom does this and so does RCM. Send the host an email (alternate alert methods could also be nice: pop-up in app, text message) anytime a participant joins their call before they have. If the host is running late it is very helpful to know if and how long your participants have been waiting, since some partic join late themselves, or skip calls.Currently, if an attendee joins and drops before host join, host has no way of knowing this if not told.
8 votes -
Defaulting to End to End Encryption and NO recording option when starting a video call
When I start a new video meeting from my virtual meeting room, can it default to "Turn on End to End Encryption" and remove the option to Record the video from other participants?
1 vote -
Floating Thumbnail Video
When you minimize the video screen, a small floating thumbnail video appears on top of any program you're using and you can drag it anywhere (like right under the camera on a Macbook). This makes it look like you have more eye contact when you're looking into the camera.
1 vote -
Limit Permission Features for certain users
The request is to be able to limit what certain users have access to. Specifically, in customer facing industries such as banking or stock trading. One thing a typical user would need to be limited from doing would be recording or not sharing the application. Others, such as those in management, can record meetings and share applications.
1 vote -
Ability to rename RCV Recordings
The ability to do so in-meeting or post-meeting would be very helpful.
8 votes -
RCV Meetings to be able to go above 48 hours
An example of when this would be helpful would be for a War Room situation.
1 vote
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