1309 results found
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Allow video screen to be "pinned" to make it easy to multi-task
The old RC, for Mac desktops, allowed us to minimize the video screen. Once minimized it would become almost thumbnail size and "stick" as you navigated various windows and other apps on your computer. Now it will truly minimize and disappear. This is not convenient.
3 votes -
Allow Alternative Setup for RingCentral Meetings Calendar
Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example.RingCentral Meetings standalone worked well before. The new app will access the desktop Outlook application which uses a Google email. The meetings list does not show. Where is MY MEETINGS?
3 votes -
i would like to message a patient that is just entered the waiting room for a video
so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.
1 vote -
Show all invited participants in participants list
In RC Meetings you could see all the invited participants in the participants list even if they have not joined the meeting. In RC Video, you can only see those that have joined the meeting or left the meeting.
2 votes -
Add a small mini mode window that is always on top for muting sound and video, like the old RC Meetings application
When using the old RC Meeting application, you could minimize it to a mini mode window. If on a computer with only one screen, you could type in notes on one screen, and still be able to mute and unmute yourself on the mini allways-on-top RC Meetings window. It had three buttons mute, start and stop video, and maximize. It also displayed who was currently talking.
2 votes -
Small screen image of the call when the window has been minimised
Like teams, still be able to see the person talking/screen share on a small moveable square at the bottom of your screen when you've minimised the call to check email etc
1 vote -
improve call forwarding for incoming calls
Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.
1 vote -
Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote -
connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
Display entire voicemail-to-text transcription in voice-to-text notification email
There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html
When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).
It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.
This change would have a meaningful impact…
5 votes -
iCal sync is an issue with Schedule list in the RC video software.
You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.
1 vote -
ability to flip webcam
features to control the camera better, we have camera mounted upside down.
3 votes -
Add an option to stop recordings and create new recordings.
Currently, there is no option to stop recordings and then create new recordings like what we had in RC Meetings which are really helpful and I can say a necessity for UAT recording sessions. Most of the time, we are handling multiple projects at the same time and this feature enables us to just stick with one meeting instead of ending and creating one for one project to the next.
4 votes -
Record Meeting via RingCentral Video with Gallery View
Gallery view option via RCV once we record a meeting instead of showing 4 most recent speakers only.
8 votes -
Shortcut Key for Enabling and Disabling Annotations
Bind a keyboard/mouse key to enable and disable annotations so the presenter will be able to transition using screen shared functions and presenting functions.
1 vote -
RC Scheduler default to last setting
RC scheduler should have a save settings option for when creating the next meeting it defaults to the previous or last saved meeting settings. Specifically if a user is scheduling meetings for another user frequently, then it can default to always scheduling for that user.
2 votes -
Sound effect when Raise Hand is used
When presenting and using an external item in video meetings (white board, chart etc.) that is not computer based, I am sometimes away from screen. If a hand is raised, it may not be seen right away, as I am not necessarily looking at the screen. Could we add some sort of distinctive audio sound option for when a hand is raised, so that I will hear a tone immediately when a hand is raised?
2 votes -
Allow access to recordings without having to request from host
We record our calls and sometimes management needs access to listen to them. If the host is off or it's after hours, management won't have access to the recordings
1 vote -
Auto Record When Host Joins
We record meetings and it's much easier if the recording automatically starts than to remember to click record button. It leaves room for human error.
1 vote -
Add a way to separate audio tracks in RingCentral Video for recording.
RingCentral Video has a record feature but we can't find a way to separate the audio tracks. We could do that in Meetings. This is an urgent need for us if we are going to lose RingCentral Meetings.
4 votes
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