1309 results found
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Analytics data for RCV QOS is confusing.
Customer request: " I wanted to make a request to have an update to the analytics portal for RingCentral Video. It would be extremely helpful to see more than just the lowest Received FPS stream for a participant. Best case scenario, it would be great to be able to see the quality of each received stream throughout the entire meeting. If that’s not possible, it would still be helpful to see the number of streams, along with the highest, average, and lowest quality metrics. This would allow us to identify why a participant might have been experiencing quality issues. As…
1 vote -
More flexible options for Recorded Meeting download
For customers to have a choice for it to download the recorded meeting as either 2 separate files (audio and video) or as a single file (both audio and video embedded)It will be easier to upload it to different types of services without having to record the same thing multiple times, such as the audio only, on platforms such as podcasts. or a single video/audio file to video or training platforms like youtube or vimeo (for example). Also easier to manage, if errors occur on the video, but audio part can stand alone / is usable.
13 votes -
Add Additional Host Controls to Break Out rooms
Allow host to assign moderators to manage break out rooms or move between break out rooms. As of now the Host has to actively move people around.
4 votes -
Invert 'Mark As Read' logic for SMS in RC app.
Our staff thinks it would be better if our sms messages were ONLY marked as read when:1) We reply to them2) We force them marked as read (by sliding on the phone or right clicking on the thread and choosing 'mark as read'This logic would make missing unreplied text messages much easier. Also, we don't need to apply this to everyone's account by default, this could be an option in the backend (called "Invert Mark As Read Logic" or something like that).Please let me know if you have any questions!
1 vote -
Identify Speaker In Transcripts
The new transcript feature is great, but identifies speakers as "speaker 1", "speaker 2", etc. Their names are typically in the meeting, so it would be good to have their names used in the transcripts.
2 votes -
Jumping to unread messages
I tend to have several conversations and teams in my Message page. When I get the orange number on the Message icon indicating how many unread messages I have, I have to scroll up and down the list to look for the team/conversation with the new message (I know I can use the @ Mentions to see a list of messages directed to me, but this only works for direct mentions, not team mentions or general new messages (the black circle indicators). I would love to be able to right click the Message icon to scroll to the next unread…
1 vote -
Share host Audio in RC Video in Desktop App
RingCentral Meetings and Zoom support sharing Host audio to a presentation. From our testing yesterday this is possible IF the RC Video session is started from the web app, but not if started from the all-in-one desktop app.Why:It is often useful for a host to share not just an image, but sound as well, in a meeting or presentation.
185 votesImplemented for Windows.
Mac is planned for 2H 2024
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Invite from contacts. Select the contact and it calls them to join.
Instead of the copy meeting info and/or e-mailing having a feature similar to Zoom where you can add contacts to the meeting by selecting Invite > Contacts and browse your Ring Central contact list. Once you check the box next to the contact(s) you want to invite it video calls them into the video call your on.
3 votes -
Ringcentral Video option to pause or stop auto-call recording
RingCentral Video meetings are recording all the audio while in the meeting while the auto-call recording is on.Users should have the option to mute/pause/stop auto-call recording when in the meeting.
5 votes -
Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud
When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.
29 votes -
Add Active Hosts Meetings Reports in RingCentral Video
With RingCentral Meetings there is Active Host Meetings Reports but there in RingCentral Video which we Migrated into, we can't find anything like that so it will be a great idea to add it on your next updates
1 vote -
Auto-Mute
In the event that a participant is speaking, and another member has not muted their mic, to prevent overlay or echo the system could use an auto-mute.
2 votes -
Proxy edit for scheduled meetings
Enable editing a scheduled meeting for someone.As a proxy, we should be able to have access to edit a scheduled meeting which we created on behalf of someone should the meeting have a change in time or date rather than get the person we scheduled the meeting for to do the amendments.
1 vote -
the new RC app only shows a maximum 14 days into the future of scheduled meetings, can you please extend to 90 days?
he new RC app only shows a maximum 14 days into the future of scheduled meetings, can you please extend to 90 days? We have many users reporting that this feature is frustrating because they need to refer back to their outlook calendar to see what meetings are happening in the future. Even if you integrate your office 365 calendar, it still only show 14 days. Thanks
5 votes -
Webinar participant limit to >1000
There is a large number of participants required for things like IT Town Halls.
4 votes -
Make RingCentral Meetings Rooms compatible with all features of RingCentral Meetings or RingCentral Video
Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.
4 votes -
Add the ability to automatically accept a video call in an Avaya CU360 ACO Room
we have two Avaya CU360's set up as Avaya Cloud Office Rooms. There is a setting to automatically accept a video meeting invitation when not in a meeting, but it apparently only works with Poly gear, it would be nice if that also worked on the collaboration units
1 vote -
Breakout Room Timer
Can you create a count down timer that will allow participants to know how much time is remaining within a breakout session
20 votes -
title new meetings without having to schedule them
When I "start video meeting", I don't believe there is a way to title it. I think if I want it to be titled, I have to actually schedule it in advance. It would be nice to be able to title my "spur of the moment" meetings, especially if I'm recording it and want to reference it later.
1 vote -
Display Magazines or Videos on RCV waiting Room
Some companies would like to be able to upload content into the RCV waiting rooms (videos and magazines, for example) so that the participants can view these instead of having the RC default message of "Please wait for the host to start the meeting"
6 votes
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