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  1. Would like to have a music mode option for audio to help optimize sound quality when someone is playing a musical instrument. We've had this option with other services and it works really well.

    8 votes

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    Planned  ·  1 comment  ·  Other  ·  Admin →
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  2. You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest. 

    8 votes

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  3. Customers wish to 1. exclude the "first_Last has invited you to a RCV meeting" blurb automatically2. embed tips and tricks for successfully joining the meeting3. ideally (phase two if too much) include this in their own style guide with company look and feel and logo branding

    8 votes

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  4. Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV

    7 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  5. Allow admins to enable setting for "Use Personal meeting ID or name for instant meetings". Existing ideas exist for allowing admins to set a personal meeting name (https://ideas.ringcentral.com/forums/958499-events-video/suggestions/48028307-add-the-personal-meeting-names-from-the-super-admi). We'd also like admins to be able to set the option to use personal meeting ID or names in conjunction with the ability for admins to set a personal meeting name.

    We'd like to eliminate users having to manually set these options.

    7 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  6. For example:
    - The chat appears to show up below the rest of the content
    - When chat messages are received, there is no alert that lets a user know they have a message so someone using a screen reader would not know to open the chat to read whatever messages might have been sent to them.
    - No indication of when a user enters or leaves the meeting (it did not appear with JAWS
    Also, shortcuts for meeting controls for things like the microphone controls, video controls, and sharing screen, it would make for a more user friendly experience,…

    7 votes

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  7. It would be helpful to be able to edit RCV chats during a live meeting in order to correct spelling errors, etc.

    7 votes

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  8. When using the RingEX Mobile App for a RCV meeting, there is an option to "Invite by Video" into a current RCV meeting. When using the desktop or web app, you are unable to invite a contact or invite by video into an active RCV meeting.

    7 votes

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  9. ...pecific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.

    7 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  10. When in a meeting on laptop and a call comes in on laptop, ability to mute audio on the meeting to take a call

    7 votes

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  11. it would be helpful to specify that a meeting should be recorded when scheduling the meeting so we don't have to remember before the meeting. Also if the host cannot attend video will still be recorded. Berh

    7 votes

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  12. RC Meeting have an option when recording and save it either to your computer local storage or to the cloud. This option is not available to RingCentral video yet. It has cloud recording only.

    7 votes

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  13. Meeting hoste is able to mute and unmute participants

    7 votes

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    Implemented  ·  0 comments  ·  Other  ·  Admin →
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  14. Some people are really bad at recognizing they need to mute themselves when they are not talking, and have background noise, breathing, chewing, etc. It would be great to have the option to change how loud other participants are for me. I'm not suggesting changing their volume for everyone, but that I as a participant can change how loud each other participant is on my application.

    7 votes

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  15. they can still share their video, but I can choose to not see it to save bandwidth

    7 votes

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  16. The time information shown in the RCV meeting summary email doesn't show time zone. In case the email is forwarded to a colleague who is not in the same time zone, it would be helpful to add the time zone information to the email. I also think it would be helpful to show the meeting end time so that cusotmers do not have to do math by adding the duration to the start time, just to find out the time that the meetin ended.

    7 votes

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  17. RingCentral Video's waiting room should be customizable, like the Zoom-based RingCentral Meetings' waiting room was. It should allow customizable text and uploading of company logo. The customization is important for company branding and professionalism and promotes participant confidence that they are connecting to the right company. It also allows the company to provide a short message to participants.

    7 votes

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  18. It would be nice to give speakers/presenters a visual queue on how much time they have left. People often present for longer than their allotted time because they are unaware of how much time they have used. Maybe have it hover over a shared screen or permanently in the corner of the window? Something like this: https://www.timetimer.com/collections/applications/products/time-timer-desktop-application-mac-and-windows_2

    7 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  19. To be competitive with other platforms, and to provide the best experience to meeting hosts, we need the ability to share hosting abilities during RCV meetings.

    7 votes

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  20. Zoom makes it much easier to share audio from your computer like iTunes or Spotify. It also is easier on Zoom to route audio into the output of your meeting. RCV is not so easy. There is a company who makes a software program called Loopback that allows you to loop any audio sources from your computer or other places and mix them all together for our output of your meeting. I think that would be cool if RCV let you do more of that type of stuff with audio and allowed for more flexibility for different use cases.

    7 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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