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  1. When a meeting is scheduled, all registered participants should be called automatically.If I am a participant in a meeting but was not present at the start of the meeting, the client should display that a meeting is currently running and that I have the opportunity to join it.- like in a live huddleThere are several providers in the European market that provide this function, this is a very big disadvantage for us and also it is convenient because not constantly someone comes too late.

    9 votes
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  2. What is the point of a Super Admin role if the Super Admin only acts as a regular Admin. Your knowledgebase conflicts with the app's reality. A Super Admin should be able to add Team Admins and remove Team Admins regardless of who created the Team. The S.A. should be able to rename Teams and folders regardless of who created them in the first place. Simply put, the Super Admin should be in God Mode and can change anything in the account since the Super Admin created the original account and owns it.

    9 votes
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  3. We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.

    9 votes
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  4. Ability to change the Conference dial in number to a Tollfree number/ local number

    9 votes
    1 comment  ·  Webinar  ·  Admin →
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  5. In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…

    9 votes
    0 comments  ·  Webinar  ·  Admin →
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  6. Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."

    Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.

    8 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  7. Allow an AI to summarize the transcription of the items said in meetings.

    8 votes
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  8. We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.

    8 votes
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  9. The ability to do so in-meeting or post-meeting would be very helpful.

    8 votes
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  10. The request is for RCV Room Connector that allows Poly VTC Hardware and With VTC devices registered against a digital line to act as a phone when required.

    8 votes
    Implemented  ·  0 comments  ·  Rooms  ·  Admin →
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  11. Some customers may need the ability for all participants to be able to mute anyone (except moderators) during meetings as well as the ability to remove anyone (except moderators) during meetings. This is only available to moderators today.

    8 votes
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  12. ...ext to your next meeting - 'Wrapping up, be there in 2'. Many executives move from one meeting to another without a break... they are often scrambling to find if they have one and what the meeting link is. For such power users who live day in and out in their meetings window, It would be useful to have Netflix-style prompts:In the bottom right corner: a count-down timer to when the next meeting startsa live view of meeting participants as they join the next meeting - allows the participant to see if they have a few more seconds of conversation…

    8 votes
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  13. Many users use OBS for streaming to YouTube and presenting through Zoom. OBS gives users enhanced video features not otherwise available from a basic video conferencing system. RingCentral does not currently support input video feeds from software-based virtual cameras (though Zoom does).

    8 votes
    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  14. We need a way for an admin on the RC account to be able to take over Host capabilities for a meeting. Ex: Start meeting, mute all, recording, Breakout-rooms (when they are available), etc. Use Case: Sherry schedules a meeting with about 200 people invited. On the day it is supposed to happen, Sherry is out sick. There needs to be a way for someone else to take meeting host capabilities over to start the meeting and run it. A similar feature exists in RCM (host code), but it has limitations. This feature needs to be possible both with and…

    8 votes
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  15. When you on a poor network conditions, it's impossible now to reduce incoming traffic, so you have to ask all people to turn off all cameras to just be able to speak/hear.I'd like to have an option to disable incoming videos to reduce my incoming traffic to hear better others.

    8 votes
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  16. Ingerating with Spotify to allow users to connect their music service and select background room music to play prior to the “start” time of the meeting

    8 votes
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  17. Some of bluetooth headset like Plantronics/Poly Voyager Focus UC, for example, have a MUTE button. Desktop version of ZOOM has a functionality that the MUTE button on the headphones controls the Mute / Unmute option in the conference, which is quite convenient. By the way, web version of ZOOM has no such option.

    8 votes
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  18. Allow a user to copy a file to a remote users' desktop during a sharing session. Appropriate permissions should be requested/apply, but if I am in a situation where I am providing support to a client and need to update software on their computer, this feature would make it really easy for me to update or add the necessary to get their system working again.

    8 votes
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  19. When recording a meeting, having the ability to choose what layout is recorded. For example, just active speaker, or 2 (+ more) speakers if there's a panel/fireside chat.Beneficial for training materials.

    8 votes
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  20. It would be nice to move a phone caller into an assigned breakout room, otherwise they stay in the main meeting room.

    8 votes
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