1389 results found
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Allow rc video and meeting recordings to be shared via text to external phone numbers
After a client call, we would like to quickly send them a link to the recording via a text message.
2 votes -
Windows Host app for RingCentral Video Rooms
I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in a fullscreen Chrome tab. Supposedly, that's all that's required for regular participants...
2 votes -
Add meeting info to top of calendar invite
When using RingCentral schedule in Outlook my users would like to see the meeting info getting pasted into the calendar event at the top of the email. Currently if they add extra info, once the meeting is created it gets added to the bottom of the list.
2 votes -
Record Break Out Sessions
Currently, ring central meetings isn't able to record break out sessions within a meeting; regular main meetings are recordable, but once break out sessions are initiated, there is no way to record the individual sessions.
2 votes -
Virtual background - run performance test in the background at the beginning of the session
When i try to select the virtual background option, it runs the performance test screen and end of the test, it showed system did not meet expected requirement. instead, you can run the performance test in the background when the application loads parallely and intimiate user with a small icon above saying virtual background feature cannot be used. it saves lot of time. also suggest text like "try closing other tabs for best experience" for this feature, which worked for me. so user dont need to open the link and read through documentation, which hardly users does.
2 votes -
Allow Admin to view videos sent from Link
After receiving an email that recording is ready for viewing, when that email is forwarded the admin does not have the ability to view the video unless they log in from admin panel. Should authorize since it prompts us to log in with those same credentials.
2 votes -
Presentation mode - Be embedded inside a circle instead of background removal
Sometimes, the agorithm to remove the background is not optimal, to avoid this problem and improving the visual effect, having the possibility to be embedded in a circle, like some Youtube guy does, could be a nice feature!Here an example : https://ibb.co/cL71bnK
2 votes -
Desktop alerts for RC meetings
The desktop alerts went away with the new updated RC app. Please bring back the desktop alert for RC meetings.
2 votes -
gallery view when joining via browser
Participants should have access to the Gallery View when joining via web browser to be able to see all meeting participants. I spoke with 2 customer service reps which created a case for more details. Case # 13178029
2 votes -
Multiple User Selection for 'Schedule Meetings for Me'
In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user.For companies that have a users who's job it is to schedule meetings for staff, there is no other option than to go through 100+ users and add that user one by one to every user's 'Schedule Meetings for me'. It should be changed to a 'Schedule Meetings on Behalf of' dropdown on the user where you can select multiple users who you…
2 votes -
Ability to Export Text Messages to a transcript.
Hello,We were looking at using Ring Central SMS Text Messaging as another to communicate with our customers and clients. It would be great if text message conversations were exportable to a transcript that we could export and put in their file.Thank you!
2 votes -
Add sound sharing feature
We want to make it more presentable and like other platform, It is good to be able to share sounds while presenting.
2 votes -
Name changes in video meeting
Having the ability for the room host or moderator to change the name of those that join in. For example: Someone joins the meeting by cellphone, it shows the device ID only. It would be extremely helpful for the record playbacks and those attending to see who is talking with their name on the screen. I know "GoTo Meeting" has this ability and it would be awesome to have the same feature here.
2 votes -
Make it easier to join meeting in browser for non-subscribers
We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.
2 votes -
2 votes
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Ability to create meeting using "Meeting Info" and meeting will be listed in the App
When customer creates meeting via "Meeting Info", the user need to save the info manually and would not be able to retrieve this info if it was not saved.The request is to have the meeting listed in the app for retrieval options.
2 votes -
RCV - Outgoing call - Dial Tone
When a caller is placing an outgoing RCV Video Call, the beeping tone that occurs for the caller to let you know that the call is in progress and that the other person is hearing a ringing sound is very unpleasant. It would be desired to have either a less abrupt, more subtle tone or to allow the caller the ability to adjust the tone/music, similar to that of regular calls. https://service.ringcentral.com/application/settings/settings/screeningGreetingHoldMusic/BusinessHours
2 votes -
Re-add the "Pause" option for screen-sharers.
Helps the one sharing "pause" or freeze the view without having the meeting attendees watch your mouse open and close windows that may not be meant to be shown publicly!
2 votes -
Picture in picture option
It could be useful to have a picture in picture mode on desktop, when join a meeting, in order to be more productive or even be able to follow instructions while a presentation is ongoing
2 votes -
Share a second camera in a meeting
We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger rooms. I believe Zoom has this capability.
2 votes
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