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1396 results found

  1. SMS Text notification ATT

    Would like to have a workaround about ATT domain due to them removing the capability for email to text or text to email - https://www.att.com/support/article/wireless/KM1061254/

    I need RingCentral to do like a direct SMS to ATT for SMS Notification instead of email to text or text to email since it's not available to ATT anymore.

    Ability to send sms notification to only TN number, instead of entering the email to text format

    14 votes
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  2. Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting

    Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…

    8 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. Grant Remote Control Access to Shared Screen via website not app

    Grant Remote Control Access to Shared Screen via website not app

    19 votes
    New  ·  2 comments  ·  Video Meetings (RCV)  ·  Admin →
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  4. Accurate video meeting summary

    I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.

    5 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  5. AI note taker

    I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.

    21 votes
    New  ·  2 comments  ·  Video Meetings (RCV)  ·  Admin →
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  6. default virtual background options

    By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.

    11 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  7. Add the scheduled meeting to the RingCentral app's workspace

    Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab

    3 votes
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  8. Starred/Flagged Comments and Q&A Questions

    What: Bring back starred comments/Q&A!

    Why: With the new backstage platform, we can only highlight one comment or question at a time. Highlighting one comment makes sense for displaying on the screen for all attendees. However, starring multiple comments or questions where they fall in the larger chat or Q&A makes live Q&A much smoother when accumulating over the course of the event.
    Where: Chat, Q&A tabs
    Who: Everyone with backstage access, hosts, moderators, speakers should be able to star and unstar a comment or question.
    Benefit: Time savings when locating Q&A or chats to review as a group; ease…

    2 votes
    New  ·  0 comments  ·  RingCentral Events  ·  Admin →
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  9. Share video cloud recording with external parties

    We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.

    123 votes
    Planned  ·  16 comments  ·  Video Meetings (RCV)  ·  Admin →
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  10. RingCentral Video meeting view settings

    Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.

    2 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  11. We can allow MARKER feature on a video meeting.

    I think we should allow some marker feature, using which any end user whom host has allowed to use marker to draw or highlight something on the shared screen. This way the other person need not to share his screen to highlight those details. Additionally it will make meeting more collaborative.

    2 votes
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  12. video meeting Transcription and summary without having to record the meeting

    My video call meeting can't save transcriptions and notes summary if it's not recorded. We want the transcription and summary without having to record a video meeting.

    2 votes
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  13. Ability to toggle the control buttons to the left or right of the meeting window

    Instead of keeping the control buttons (Mute, Start Video, etc.) at the bottom of the screen, give meeting participants the ability to move it to the right, top, or left to maximize the visibility when someone is sharing a screen or when the user has to resize the meeting window.

    2 votes
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  14. Removal of Full-Screen mode under Gallery View (RCV)

    Customer is reporting that seems to be an issue on his end, Double clicking a remote control session on Gallery view is transitioning into full screen view. Double clicking it again returning it to gallery view.

    3 votes
    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  15. Option to disable pop up message to be RingCentral member

    the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.

    2 votes
    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  16. feature to take control of other person screen

    an option at least to take control of other user screen

    2 votes
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  17. Disconnect RCV Participants in Bulk

    Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."

    Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.

    8 votes
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  18. Ability to hear the disconnect message using integrated softphone if the user dials a disconnected number.

    We request the creation of a Feature Request to explore options for aligning or offering configurable signaling behavior for RingCX outbound calls, including how the system handles calls to disconnected numbers. The goal is to more closely match the signaling behavior of standard RC outbound calls, enhancing consistency and reducing friction for customers utilizing both systems.

    2 votes
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  19. Conference Room for H.323 Supported for RCV

    Conference Room for H.323 Supported for RCV

    Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.

    5 votes
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  20. Auto logging summary for meetings on RingCentral for Hubspot

    Auto logging summary for meetings on RingCentral for Hubspot

    3 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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