1477 results found
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Adjust AI pronouns
The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.
3 votes -
timer on screen
Timer will be helpful to keep presenters on track and when they are sharing their own screen it is hard to share a timer on screen
2 votes -
Allow Participants to annotate on a shared screen while presenter is not annotating
Currently, the presenter has to click the annotate button, and cannot move or interact with their screen while it is clicked. They can only annotate on the screen. In RCM, one could turn on annotating and still interact with their screen.
Our main use case is annotating on PowerPoints and having the presenter make the changes live while the annotations are being done and still on the screen.
2 votes -
Share phone screen
Sharing device screen from RingCentral Desktop app.
In RingCentral Meetings, we were able to click share screen and share the screen from devices, like an iPhone. We would love to have that ability on RingCentral Videos.
2 votes -
Template to block calls automatically
Customers want to automatically block calls to users from a certain number or area code by creating a template
1 vote -
Template to block calls automatically for all users
Customers want to automatically block calls to all users from a certain number or area code by creating a template
1 vote -
Capability of 1 host to create Multi-Phone Conference with a separate access code
To enable one user to create multiple phone conferences with a separate access code.
1 vote -
reference an external person from the group using @
When you are in a chat conversation and want to mention someone who is not in the group, the @ operator does not work now.
If we enable that, it will help including people's names more easily. The reader of the message can easily click on the contact link and be routed to their profile, and then start a conversation with that person very easily. With 7000 employees, it is easy to make mistakes in spellings, or forge the full name of the person we want to mention. So this feature makes it simpler and saves time.1 vote -
Schedule text message specifically using outlook calendar
Customer already connect their outlook credentials , they wanted to have a way to set up a schedule text message using outlook calendar
Is there a way to send text message automatically using a outlook calend
2 votes -
Survey after inbound phone call
I'd like to have ringcentral to have the capability after the phone call it automatically generates a survey for this phone call and for that extension.
Example ext. 101 receives the call after that call ringcentral will send an email to the customer for the experience for that representative
2 votes -
Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
130 votesA meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings. -
Scheduling Only Device
Allow the configuration of a Standalone Scheduling only device instead of needing a full blown Rooms setup. This is helpful for rooms that don't need a full setup like a small huddle room that can be reserved but don't need video capabilities. Other providers currently allow this option.
1 vote -
request to join audio
There is a button for a host to request a participant to turn on their video. I would like to see a "request to join audio" button as well to make it easier for those persons who are technologically challenged.
1 vote -
Starred/Flagged Comments and Q&A Questions
What: Bring back starred comments/Q&A!
Why: With the new backstage platform, we can only highlight one comment or question at a time. Highlighting one comment makes sense for displaying on the screen for all attendees. However, starring multiple comments or questions where they fall in the larger chat or Q&A makes live Q&A much smoother when accumulating over the course of the event.
Where: Chat, Q&A tabs
Who: Everyone with backstage access, hosts, moderators, speakers should be able to star and unstar a comment or question.
Benefit: Time savings when locating Q&A or chats to review as a group; ease…2 votes -
Rooms Usage Statistics
A high level report within the RingCentral Admin Analytics portal which provides Meeting Rooms usage over time.
1 voteIT admins can now view Rooms usage statistics through Rooms Analytics in the Admin Portal. This feature requires meeting rooms to be running the latest version of the RingCentral Rooms client. See Managing RingCentral Rooms with Analytics. -
Please bring back the audio tone when people enter and exit the room
Please bring back the audio tone when people enter and exit the room
1 vote -
Ability to join meeting from browser
I am on a Mac and there is no option for prospects or clients to join from browser. Your AI bot kept directing me to a setting that didn't exist then the support person told me that "Regarding using your RC app at the moment there is not a way to have a video meeting to someone that does not have a RC app" and "The reason is that the videomeeting is a feature from the RC app itself so that is why it''s necesesary to enter the video meeting". It's clear from browsing others' feedback that the option exists…
1 vote -
Allow to automatically record the RCV without turning off the Allow Personal Meeting ID - Company wide
Allow to automatically record the RCV without turning off the Allow Personal Meeting ID - Company wide so they can use a specific personal meeting ID for their company and automatically records the meeting
1 vote -
Delete the two existing breakout rooms each time they log in to the RingCentral app.
Delete the two existing breakout rooms each time they log in to the RingCentral app.
1 vote -
Video meeting merge or hide non-video callers.
while on a video meeting, one of the participants calls in and also has a video window open. Can we merge that phone call to the video? or have the option to hide the non-video window.
1 vote
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