Skip to content

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

579 results found

  1. Integration for Connectwise Manage for click to dial via Avaya Cloud Office

    2 votes
    How important is this to you?
  2. We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.

    2 votes
    How important is this to you?
  3. I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, along with other customer specific info.

    2 votes
    How important is this to you?
  4. i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, if written in flash it just looks like snow to me. if the voice over does not work itwould be useless i need to know before i make a change i use outlook jjc

    2 votes
    How important is this to you?
  5. sync Contact Directories between CISCO 525G IP Phone and Office 365

    2 votes
    How important is this to you?
  6. I would like to use RingCentral Video through my Pipedrive CRM. They integrate with Teams and Zoom.

    2 votes
    How important is this to you?
  7. Customer would like to be able to see closed cases that were opened as whitelisting cases in SalesForce and moved to fraud investigation. Currently, per Yuliya Pierce, these cases are not cases they display to clients. Customer would like to be able to view after these cases are closed.

    2 votes
    How important is this to you?
  8. When using the RC outlook plugin and receiving texts (messages) it is not possible to delete the texts via the RC outlook addon. Although, opening the RC phone app and deleting the texts (messages) works… but only sort of. After deleting the texts (messages) in the RC Phone app and then reopening outlook, The RC outlook addon shows blank texts (messages) by “anonymous” so, although the texts (messages) are deleted from the RC outlook addon it is still taking up space and does not look professional for an app and or an apps outlook addon.So, The idea is somewhat simple…

    2 votes
    How important is this to you?
  9. 2 votes
    How important is this to you?
  10. phone integration with CRM

    2 votes
    How important is this to you?
  11. We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)

    2 votes
    How important is this to you?
  12. Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.

    2 votes
    How important is this to you?
  13. ERPNext is a comprehensive, cloud-focused, open-source ERP system by Frappe. The software is very user-friendly, and accessible to businesses looking for their first ERP system. Integrating these two softwares could create many powerful tools, with the benefit that ERPNext's open-source nature makes it more accessible to work with

    2 votes
    How important is this to you?
  14. I have a local Windows based server that automatically sorts all faxes located in a certain directory to correct patient folders. We receive hundreds of faxes per day throughout the day and it is tedious and time consuming to dedicate staff to manually download these fax files throughout the day. It would be advantageous if RingCentral could automatically forward these files directly into a folder on my server as they are received without requiring user intervention. For example my Domain is called LTD. As faxes are received at RingCentral they are forwarded into //LTD/Received Faxes/FileName.tif.

    2 votes
    How important is this to you?
  15. The Archiver app currently has no control over the destination folder - it just syncs directly to Google Drive, and I'm assuming, creates it's own folder on whatever account you synced it with. For our purposes, the whole point of backing up this data, was for our Team to have access to historical SMS between internal staff and our clients. If I'm the administrator and I sync Archiver to my account's Gdrive, then I'm the only one who can access that data, which defeats the entire purpose. I need to be able to select the destination folder where the sync…

    2 votes
    How important is this to you?
  16. 2 votes
    How important is this to you?
  17. An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!

    2 votes
    How important is this to you?
  18. Want to use a third party software on their BT Cloud Phone account caller GO TAPI.

    2 votes
    How important is this to you?
  19. Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.

    2 votes
    How important is this to you?
  20. RingCentral Cloud PBX MS teams account would like to have the option to disable False Answer Supervision. current behavior: When a call is received in RingCentral Cloud PBX MS teams, the call gets automatically answered as SIP 200 OK (False Answer Supervision) is being sent right awat. expected behavior: While SIP 200 OK (False Answer Supervision) is disabled.If a call is received in RingCentral Cloud PBX MS teams, an MFA will be sent to the user. The call will only connect when the user authenticates using the code.

    2 votes
    How important is this to you?
  • Don't see your idea?