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579 results found

  1. Add Telus Business Connect Phone to Winget Repository

    Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentially push Telus Business Connect apps to Winget as well? If you are not the right person, can you please suggest a contact at Telus to reach out to?

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. I'd like the auto reply message to be sent just once to the client.

    I'd like the auto reply message to be sent just once to the client. It should be sent the first time a client sends a text to us at 808-566-6611.If you turn on the automation, then the auto reply message is sent each time a client sends us a text, whether the first time or a response to our sent text. 

    2 votes
    Planned  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Click to dial option connect to deskphone

    customer wants a feature that when they hover the cursor on the computer it will automatically dial on his physical phone

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Interact with OSTicket

    I have found some integrations with other ticket and collaboration systems.It would be nice and integration with https://osticket.com/ tooThanks

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. Add new contact, with option to "switch on" in order to share with all other users.

    This is similar to the google/microsoft fix, but this would allow for one personal google account be shared with all users, giving them the ability to import all google contacts imediately, for everyone, but then moving forward additional contacts would also be shared when they get added. Nextiva has this feature of sharing contacts company wide when creating new contacts.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Search contacts field in Zendesk

    Searching on the contacts field is still not supported in Zendesk. Looking to have this implemented as it is available on other similar CRM integrations.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. API - KV Core

    My company uses KV Core as CRM... would be nice to intengrate.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. AppointmentReminders.com Appointment Reminders for Businesses

    Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system.

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  9. Poly CCX 700

    Please create a firmware/profile version for the Poly CCX 700 for RingCentral MVP. Just like the "MS Teams" or "Zoom" profiles you can select from, there should be a "RingCentral MVP". So that you can utilize all the features of the CCX 700. Join Video Meetings, see your MVP Profile etc.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Ask First Option on RC for Google

    Essentially, we are using the web version of RingCentral as we use Linux (Ubuntu Mate) and it all works fine, except for the extension. If it has to use the google extension, then it is missing functionality that the web app has (in this case - we need the extension to have the "ask first" option on Transfers, which is doesn't.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Jabra Engage via MS Teams EA

    Hi Team,Currently, we can use HID devices for MS Teams, but it isn't integrated with Jabra and Plantronics, unlike the RingCentral app.It would be extremely beneficial for this to be made available for our customers especially for those who use Jabra/Plantronics headsets.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  12. Display a not stating that the call is transferred from user A

    When a call to a TFN is transferred, the RC Teams integration display the original callee with the destination number without listing that this has been transferred by an extension. This is creating a confusion to the users. The user will see the To as a different number or extension and they will ignore

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. To have an initial sms for opt in and opt out automated message

    To have an initial sms for opt in and opt out automated message

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  14. RingCentral for Google conference call

    The customer wants is to have a conference call feature that can be set up like in jupiter app that there is an option to create a conference call group

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  15. Disable Headset and Advanced in RC App

    when on an MS Team call, and a call comes in on the RingCentral app, it will disconnect the MS Team callThis is a feature we use and we purchased our entire headset fleet to utilize call control. Having to turn it off to keep from being kicked off other calls is unacceptable. Why is this the solution to prevent this from happening?

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  16. Salesforce

    Summary:
    When an incoming call is received via the RingCentral App, the call notification overlay takes focus and covers the screen, interrupting active tasks such as typing. This occurs for all team members, even when someone else answers the call (e.g., a colleague answers, but the overlay still appears for others).

    Impact:
    While the interruption is brief, it happens consistently throughout the day and disrupts workflow, particularly during typing or data entry. This frequent disruption is becoming increasingly frustrating for the team.

    Request:
    Is there a way to adjust the overlay behaviour or limit it to only the intended call…

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Add Desktop App Chat to Google Workspace Add-on App Integration

    In addition to the ability call people in RingCentral who are mentioned in emails from the Google Workspace addon, add the ability to send them a chat message directly from Gmail.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Netsuite logging

    Log a call to Netsuite eventhough it is not Affilaated with any company

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Add an Integration with Autotask PSA

    We use Autotask PSA as our CRM and ticketing system. Would love to have an integration with RingCentral so it could display the Company or Contact from the caller ID when receiving an incoming call.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Integration of DMELink with RingCX

    Integration of DMELink with RingCX

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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