645 results found
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Tenfold
The partnership with Tenfold seems to have ended. Is there anyway this can be connected again so that I can use the dashboard and the browser extention?
1 vote -
Cochlear implant to Voip bluetooth
request to connect Cochlear implant to Yealink bluetooth or other Voip Phone
1 vote -
add custom webpage to be embedded in RC App
We would like a button over the "Apps" Button which is configurable to open a webpage such a company intranet in the RC App. This should look like the "help" screen or the "Apps"-Screens. Just a standard http page inside the App. I build a mockup to clarify.
1 vote -
Ability to Fax out and add Fax Contacts within RingCentral for Outlook
Ability to Fax out and add Fax Contacts within RingCentral for Outlook
2 votes -
Employee Rewards Program
Hi team, I have a client that wants to be able to integrate an employee rewards program to be able to give gifts to their users by meeting a certain KPI (i.e volume of calls, # of calls answered, how many meetings booked, etc.) I did not see any employee rewards app integrations when looking through the app gallery. Thanks!
1 vote -
Integrations: Rent Manager
We are looking for a way to unify RingCentral communications with Rent Manager (https://www.rentmanager.com/become-or-refer-a-partner/). It would be great to sync caller ID/contacts between RingCentral/Rent Manager and keep a records of calls/texts to tenants (and vendors) within the history/notes feature in Rent Manager. Including an AI summary/notes copy would also be great. Please help make it happen!
1 vote -
HV SMS - Enable to send up to 29k SMS
Enable to send up to 29k sms messages
2 votes -
RingCentral for Zapier Call Recording link
Requesting to get a clickable link to play the call recording in Zapier
1 vote -
Zapier
Zapier - Generate Ringout Call action, should have the ability to add (configure) incoming caller ID for example (Website Visitor)
1 vote -
Motility Software Integration
CRM Integration with Motility Software to connect texts and call history. Desktop notification could show caller information as a brief summary of customer notes to preface calls.
1 vote -
User provisioning
Ability to set a scheduled user provisioning within Ringcentral admin portal.
2 votes -
Integrate Microsoft Copilot with RingCentral
The possibility to integrate Microsoft Copilot in RingCentral.
Will be great to have statistics or even make a call summary.4 votes -
MS Operator Connect for Telus / RC Integrations
Added Business Connect as Operator Connect but it was not bringing the phone numbers to Microsoft Teams App, it shows online but cannot see the details like Phone Number assigned to the User
1 vote -
Snapdragon Processor needs to be added to the recommended hardware for Avaya Cloud Office Platform URGENTLY. Y>
We request an essential and urgent update to the Avaya platform. We have purchased new laptops for the office to find Avaya is no longer working on the latest processors. Extremely disappointing!
1 vote -
Enable multiple features for SCIM Active Directory Provisioning
Ability to "Department Field" in RC Admin portal after provisioning
Ability to modify the options for new users provisioned through SCIM. See attached screenshot for reference1 vote -
Add an option for 'Browser' as a calling method under the RingEX for Dynamics 365 app
Add an option for 'Browser' as a calling method under the RingEX for Dynamics 365 app
2 votes -
Time Based Call Routing in Visual IVR editor
Please add date/time and formula based call routing in visual IVR setup.
1 vote -
RingCentral in Azure Government tenant
Our Azure environment is in GCC High, which does not use the same RingCentral app. The options we have for enabling provisioning require the Tenant URL and Secret Token. Looking for an alternative way of generating a long-lasting token, or an alternative method of authenticating for SCIM.
2 votes -
Contact synchronization with my CRM
This idea is to synchronize contacts from your CRM directly into RingCentral. This would provide several key benefits:
- Improved Caller ID: When customers call, their names will be properly displayed in RingCentral, eliminating the need for external Computer Telephony Integration (CTI) solutions to identify callers.
- Simplified Call Handling: Easily create customized call routing and handling rules based on your CRM contacts.
We will use this idea to aggregate interest in this feature across all CRMs, including, but not limited to, Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Bullhorn, Pipedrive, and more.
If you need this capability, please vote for this idea!…
71 votes -
Salesforce
Summary:
When an incoming call is received via the RingCentral App, the call notification overlay takes focus and covers the screen, interrupting active tasks such as typing. This occurs for all team members, even when someone else answers the call (e.g., a colleague answers, but the overlay still appears for others).Impact:
While the interruption is brief, it happens consistently throughout the day and disrupts workflow, particularly during typing or data entry. This frequent disruption is becoming increasingly frustrating for the team.Request:
Is there a way to adjust the overlay behaviour or limit it to only the intended call…1 vote
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