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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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  1. When a contact or candidate is added to bullhorn via Unified CRM extension for RingCentral, they are added with a status of "New Lead". May we request a change from "New Lead" to "Active" status

    1 vote

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  2. Currently RC is only integrated with Zendesk Support.

    Looking for an integration with Zendesk Sell, much like the one available for Salesforce. Your competitors offer this.

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  3. Sync the SMS workflow of Hubspot into Hubspot itself; Rc for Hubspot ; RC app.

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  4. Add Archiver on the service status notifications

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  5. Cx just wants to sync all the presence on all platforms
    But the thing is the option on the RC admin portal is to sync to all users or not sync at all
    He wants to sync for just a specific user.

    1 vote

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  6. The RingCentral presence does sync to MS Teams, but the MS Teams presence does not sync to RingCentral. I have been in MS Teams Meetings before which auto set my MS Teams presence to busy and forgot to turn off Accept Queue Calls. During my meeting, I will receive an incoming call from RingCentral. Only if I specifically turn off Accept Queue Calls will I not receive a call

    Hoping that eventhugh I did not disable or off accept call queue calls my status will still read as not available since I am on meeting on MS Teams.

    1 vote

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  7. Bulk Disconnection and Connecting MS Teams via Service Web or admin portal for Super admin.

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  8. I want all incoming calls to show Hubspot dashboard so that we will not miss any calls.

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  9. integration for communication between ring central and gloss genius

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  10. Admin options to add a block list website for each users for RingCentral for Google

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  11. We use a DoorBird video intercom at our office and also RingCentral. We have this integrated like an IP phone to call a ring group when someone presses the call button on the DoorBird and we can unlock the door by pressing 9 durring a call. The audio works great; however there is no video available. We can always answer the DoorBird using the DoorBird app and see video. It is also nice that the person at the door can leave a message if no one can answer. My request would be to allow an integration with DoorBird that has…

    1 vote

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  12. To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions

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  13. Clinics in my area use this software listed for receiving faxes and be able to transfer these documents from their emails into their patient portal and share or transfer files through software as needed to be able to operate their clinic in a seamless manner.

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