857 results found
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1 vote
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Allow the ability to disable user's access to Automator
Automator is available for all users regardless of their role which is normally fine. However, there are instances that it would be favorable to allow admins to disable Automator since it it's configured incorrectly it can effectively cause more problems than help.
There is no specific permission under Roles & Permissions that we can modify in order to achieve this and it will be helpful if we will be given the option.
1 vote -
Presence Sync
Presence between RingCentral App and RC Embedded App in MS Teams should sync as expected. Wants to use also 3rd party app for Calling in RC for Salesforce,
Available Presence Sync features reference:
https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US#GUID-fc957152-15ba-48ab-800c-e92581c61a6c-en_us1 vote -
Enhance Admin capabilities
Admins should have capability to make default company settings in Glip such as turn off all sound, email, direct message notifications, etc.
1 vote -
Date Change
As your platform is used in many different countries would it be possible to have an option to change the date from month/day/year to day/month/year. When pulling off reports from the portal this makes things confusing and takes additional time to correct and sort the date
1 vote -
Open Analytics to own company google spreadysheet after downloading the call logs.
Open Analytics to own company google spreadsheet after downloading the call logs instead of copying them manually from downloaded analytics to their own spreadsheet.
2 votes -
Sycle
Healthcare App for hearing professionals. Patient tracking, scheduling, and aggregating. Clean and simple GUI interface.
1 vote -
MS Teams Meeting to RC Embedded App using Conference Phone
Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.
1 vote -
RingCentral for Google conference call
The customer wants is to have a conference call feature that can be set up like in jupiter app that there is an option to create a conference call group
2 votes -
Have the option on the hold music to inform customer about their queue number while on hold
Have the option on the hold music to inform customer about their queue number while on hold
1 vote -
Create custom emojis
Create customized emojis in RC.
1 vote -
Unique email address
Customer wants to use not a unique email for several user extensions.
1 vote -
Click-to-dial via Salesforce to connect via their deskphone
The calling mode in Salesforce, and majority of our supported apps only usually allow to them to select either 'RingCentral App, RingCentral Phone, Browser, and RingOut'.
The RingOut is usually a workaround, however, is depends strictly on the user's call handling settings which may cause their app to ring. If we could have the option to select Deskphone wherein they won't be interrupted by their RingCentral app it would benefit a lot of users especially people who use CRMs for Sales are accustomed to using their deskphone.
1 vote -
rentec direct
Offer integration with Rentec Direct property management.
1 vote -
Ringcentral for Teams
Admins should have an option to remove the Fax icon in the RingCentral for Teams.
Fax has been disabled admin portal.1 vote -
Bulk update in RingCentral for Salesforce
Having the feature to update a setting that will apply to all users in RingCentral for Salesforce or any integrated application via Admin access would be helpful.
As an example, if an Admin wants their users to call from the RingCentral Phone or Browser, the Admin can just easily change the settings which will apply to all users.
1 vote -
RC for Salesforce - Softphone Layout
Entities that also contains a contact field, and the contact/s that matches the phone number is listed in that field. These entities are considered as associated with the contact/s that's calling or being called. Currently, I believe this is limited to: Accounts, Cases, and Opportunities.
1 vote -
Mobile app TODAY button
Please add a TODAY button for the calendar on the mobile app. If we want to look at an appointment two weeks ago or next month, we have to scroll through week by week and then if we want to get back to today, we have to scroll the other way to get back to today.
1 vote -
Workspace Calendar Appointments
Allow us to see more appointments in the MONTH view of the workspace (calendar) on computer. Currently we can only see the first 3 or 4 appts, the rest show as +1 +2 etc.
Before when this was Glip, we were able to see at least 5 to 6 in each day in the month view1 vote -
Jabra Engage via MS Teams EA
Hi Team,Currently, we can use HID devices for MS Teams, but it isn't integrated with Jabra and Plantronics, unlike the RingCentral app.It would be extremely beneficial for this to be made available for our customers especially for those who use Jabra/Plantronics headsets.
2 votes
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