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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1443 results found

  1. The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens to the phone call screen.

    1 vote
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  2. Needs to sync the contacts of Hubspot with RC App Contacts, currently only Google and Microsoft contacts are available to sync.

    4 votes
    1 comment  ·  Integrations  ·  Admin →
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  3. Hello,

    As of the moment based on the test we did - T54W with an expansion module is not compatible with Shared Lines.

    The phone of the customer has an expansion module they would like to request to also add Yealink T54W with expansion as a compatible phone for shared lines

    4 votes
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  4. Bring back the call recording link for Hubspot

    1 vote
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  5. 2 votes
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  6. 1 vote
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  7. It would be great if we had the ability to select between which contacts to be displayed in the embedded app (RingCentral contacts/Partner brands or Microsoft Teams contacts).

    Some users prefer RingCentral/Partner brands Contacts to appear on MS Teams Embedded App or the other way around.

    5 votes
    1 comment  ·  Integrations  ·  Admin →
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  8. Ability to hide the logs to the leads activities

    1 vote
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  9. Can we have someone try to set up a time with our group to walk through the steps in setting up auto-create ticketing for our RC and HubSpot integration? We are looking to auto-create a ticket within HubSpot once one of our agents has initiated a call with a customer.

    2 votes
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  10. When trying the same feature on MS Teams in iOS - you cannot barge. If you try to dial *82 + Extension instead of barging into a call, a regular extension to extension phone call is made to the person whom you were trying to barge.

    It would be great if this feature is available in mobile EA app (iOS and Android)

    2 votes
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  11. Make the user's addresses visible in RingCentral for Google please. Only the User's name and phone number showing

    2 votes
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  12. Sync Teams Away Status with RC HUD, rather that showing user as offline in the RC HUD, when they are actually just away in Teams

    2 votes
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  13. Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.

    1 vote
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  14. The three button options to sign in that are now displayed on the login page are the Single Sing-on button, the Apple button, and the Google button.

    The customer wants the view that was previously displayed to them, which was a sign-in page with just the Google button.

    2 votes
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  15. Need to add multiple RC numbers to one Hubspot contact for the SMS activity to select and not add manually per contact

    2 votes
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  16. Need to setup the archiver for the call queue extension that is created by CQ Management.

    2 votes
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  17. It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.

    1 vote
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  18. It would be great if we had the option to use RingCentral's conference feature in MS Teams (Conference, participant, and access codes)

    Currently, we only support Phone, SMS, and Fax in MS Teams Embedded App.

    3 votes
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  19. Queue numbers should show when searching for a number RC for Salesforce under Company and not under "Other"

    2 votes
    1 comment  ·  Integrations  ·  Admin →
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  20. Sync the SMS workflow of Hubspot into Hubspot itself; Rc for Hubspot ; RC app.

    2 votes
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