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1443 results found

  1. Salesforce CTI pop

    Customer wants to disable/ auto hide CTI pop when call ends using the classic view of Salesforce.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. appfolio

    Integrate with Appfolio

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  3. RingCentral for MS Dynamics 365 - Call / Logs features

    Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  4. CloudLex

    Cloudlex integration would create so much efficiencies.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  5. Clio Grow

    Team,

    I am posting this on behalf of a client who is using Clio Grow as their CRM.

    Our Unified CRM (RingCentral Lab) integration only works with the standard Clio platform, and not Clio Grow.

    https://www.ringcentral.com/apps/unified-crm-extension?compatibility=ringcentral

    It would be great if we could include this in our plans to expand the Unified CRM feature to include Clio Grow as a click-to-dial/call logging solution.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. Connect with Quickbase

    Quickbase is a database solution that allows for seamless integrations through Pipelines, Webhooks, and APIs. A partnership would expose your services to a wider audience, and with no other phone solutions available for the platform, you could expect a high rate of acquisition.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  7. To removed Debt relief offers from Prohibited campaigns

    To removed Debt relief offers from Prohibited campaigns

    4 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  8. Microsoft Teams Bot Trigger

    It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Microsoft Teams Bot Trigger

    It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. Option to use 2 IDP's for Single Sign-On

    Currently, we only have an option to set up SSO with one IDP Provider.

    It would be great if we had the option to use two different identity providers (e.g., Okta and Microsoft Azure.) when setting up SSO.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  11. emr gethealthie

    integration with gethealthie to dial out with ringcentral from web or app

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Create/ inject data directly into Salesforce as the call is happening.

    Create/ inject data directly into Salesforce as the call is happening. Automatically create a lead if no match found.

    Reason: this allow us to be sure that no call or lead are missed and it make sure out team reach back to the lead in the even that they handles more than 10 calls at a time

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  13. Option to remove phone numbers-App/portal

    Option to remove services, specifically to delete a phone number.

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
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  14. LeadSquared Integrations

    The customer is attempting to integrate LeadSquared with RingCentral, but it appears that they need to contact the developer to set it up, as indicated on the App Gallery's "contact us" section. Is it possible to add a setup option for integrating LeadSquared with RingCentral on the App Gallery?

    1 vote
    0 comments  ·  Developer Platform  ·  Admin →
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  15. RC for Salesforce - Call Logs / Activities features

    *to add notes and disposition when a call is initiated in RC App.
    *transcribe all calls in Salesforce
    *is it possible to add call disposition to appear in Activity - Task field

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  16. API Calls for TCR 10DLC Registration

    Add API functionality to add numbers to the TCR 10DLC Registry.

    I have scripts the connect our environment with RingCentral. New users are automatically created within RingCentral, but now I have to regularly go in and manually add numbers to the TCR.

    2 votes
    0 comments  ·  APIs  ·  Admin →
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  17. integrate with googlesheets

    push call logs into sheets

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  18. Custom Admin Role with view only permission

    Customer is looking for a custom admin role to have a view only permission specifically for the "User Tab".

    3 votes
    0 comments  ·  Other  ·  Admin →
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  19. De-provisioned Users in AD can be deleted by Super Admin Role in SW

    Custom Admin / Super Admin role assigned to the User should be able to delete Users on the Admin Portal / Service Web that is already de-provisioned from the Active Directory.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  20. Reason for failure in Archiver to be indicated in Service Web or email notification

    Currently, the admin portal only shows that the archiving failed in Archiver and we can hit the Retry button. It would be helpful if the reason for failure will be indicated along with the Retry button or will be stated in the email notification.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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