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Settings and activity

87 results found

  1. Automatically send a notification to all participants that a meeting is being recorded when they join

    1 vote

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    Future Consideration  ·  1 comment  ·  Events & Video » Webinar  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Interesting idea, Karissa! Thanks for submitting!

  2. Free guest account to convert to paid

    11 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, Sylvester!This should be fairly easy with our new product Glip Pro. Here's some information:https://support.ringcentral.com/article/Upgrade-RingCentral-Glip-Pro-to-Glip-Pro-AccountLet us know if this helps or if you have additional questions!

  3. Call popup suggestion in Glip

    1 vote

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Cool idea, Andy! We'll be sure to share this with the product team!

  4. Add a Visible Timer to Meetings

    5 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Cool idea, Adam! Thanks for sharing this.

  5. Option to Change Profile Picture on RingCentral Meetings

    38 votes

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    Under Review  ·  13 comments  ·  Events & Video » Webinar  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Vanessa, Thanks for this! We have merged this idea with an already existing Idea.

  6. Add a radio button on app icon

    8 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    There is the notification on the app icon. It's simply a number of messages from all the parts of the app. Did you have something else in mind that might assist if alerting you that there were messages waiting?

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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, Lauren! Can you be more specific about the type of message you're referring to?Text Message or Instant Message in Glip?Some clarity will help us to better inform the product team. Thanks!

  7. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, folks! This feature does exist in Contact Center. You can learn more about this product here: https://ringcentr.al/33T90yT

  8. Second simultaneous meeting

    11 votes

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    Under Review  ·  5 comments  ·  Events & Video » Webinar  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, Martin! We've merged your idea with another idea to keep the votes together. Thanks for sharing!

  9. Allow users the ability to be available/unavailable in multiple call queues.

    13 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, thanks for sharing this idea and your votes! This is a feature that we offer in Contact Center. You can learn more here:https://ringcentr.al/33T90yT

  10. Enhance Queue Interrupt Message Feature to Allow Multiple Interrupt Messages For Marketing Purposes

    3 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for this idea, Frank. Sounds like you're seeking features that can be found in our Contact Center product. You can learn more about Contact Center here:https://www.ringcentral.com/office/plansandpricing.html#cc

  11. Reporting for Contact Center Numbers in RCO

    19 votes

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    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks to all the Ringcentral Employees for posting this idea.

  12. Additional Reporting Feature on Call Log: How long it takes to answer a call

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    For granular reports like this, we might recommend considering Contact Center for additional reporting. https://support.ringcentral.com/contact-center.html

  13. More than 4 People in a call

    11 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Great use case information! Appreciate you sending this over. We'll update this thread to reflect your need and update when Product has any details about this as a feature.

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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, thanks for sharing your idea!A conference call might do the trick for supporting your use case. You can learn more here:https://support.ringcentral.com/article/start-conference-call-ringcentral-app.htmlIf this doesn't address your need, please share more details so we can review further.

  14. Colorblind Setting

    48 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for sharing this idea. Accessibility is a high priority for our Product Teams. We'll keep this on their radar and update this idea thread when we get updates.

  15. Combine HUD and APP into one app

    154 votes

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    Implemented  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for this. We've merged your idea with an already existing idea.

  16. Enable and allow short text codes and numbers

    12 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Thanks for sharing!We've merged your idea with an already exisiting idea.

  17. Add Back the Option to Transfer a Call Directly to Voicemail

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, thanks for sharing this idea. We are working toward feature parity for the RingCentral App. Stick with us as we're working to improve!

  18. RingCentral APP - Grouping Conversations/Messages

    49 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Amrit and Kyle, Thanks for this idea! We have merged it with an already existing idea on this feature.

  19. Chat in meetings with LIVE translation

    4 votes

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    Future Consideration  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Very cool idea, Evanna! Thanks for sharing it!

  20. Provide enable/disable slider for queue members

    4 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    AdminBecky (Admin, RingCentral) commented  · 

    Hey, Chris! We are sharing an article that might help. https://support.ringcentral.com/article/Configure-RingCentral-App-Mobile-to-Receive-Queue-Calls.htmlIf this does not address your concern, please provide more details.

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