Settings and activity

172 results found

1. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Anthony supported this idea  ·  Dec 26, 2024

2. Voicemail Response Time Limit

   13 votes

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   New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 23, 2024

3. Outbound Caller ID Name for Toll-free/Vanity number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 20, 2024

4. Block outbound calls by number for specific users

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 20, 2024

5. Survey option after phone call has ended

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 18, 2024

6. RingCentral app access for limited extension

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 11, 2024

7. View rejected/declined calls in the downloaded call logs

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Dec 6, 2024

8. Block option for Ring Central messaging

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Dec 5, 2024

9. disable glip

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 5, 2024

10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    131 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 2, 2024

11. Caller ID name should be visible for Toll Free

    140 votes

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    Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 29, 2024

12. Assign 2 desk phones with 1 line

    32 votes

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    New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 22, 2024

13. Disable all call forwarding in user extension

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 18, 2024
    Anthony shared this idea  ·  Nov 19, 2024

14. Allow multiple supervisors to monitor a call simultaneously

    67 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 12, 2024

15. allow reliable delivery of notifications via Verizon SMS

    29 votes

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    New  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 6, 2024

16. Upload an excel file for uploading call handling settings in auto receptionist

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 25, 2024

17. Logs for checking user settings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 15, 2024

18. SMS recipient increase

    20 votes

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    1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Oct 7, 2024

19. Ability to disable pop up rating after a call

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Sep 30, 2024

20. Record/Archive All SMS Messages

    45 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Aug 26, 2024