Survey option after phone call has ended
We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.
9
votes
Pete
shared this idea
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Jenny
commented
We want to create 3 question short survey after the call for IT service desk numbers. The users should have choice to opt in or out at the beginning of the call.
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Sirnonia
commented
Request Option to have customer take a survey before the call ends.