Settings and activity

121 results found

1. Add recipient when zero dialing is selected

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 13, 2024

2. Edit voicemail greeting of a user extension by multiple users

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 14, 2024

3. Increase data coverage in Kibana

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 16, 2024

4. Call flip to cell phone number

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 16, 2024

5. Export user phones list

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 22, 2024

6. I would like to notifications on my samsung smart watch when I got a call, text, or message.

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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7. Remove Guest User in RC app/Admin Portal

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Increasing number of logins on one extension

   17 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony commented  ·  Jun 15, 2023  ·  Edit…  ·  Delete…

   A feature for assigning a single digital line to multiple desk phones

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9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   488 votes

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   Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Anthony commented  ·  Jun 6, 2023  ·  Edit…  ·  Delete…

   A feature in web portal for checking the RC app status if it is offline or online

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10. Calendar Presence Is On | O365 Outlook Calendar

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Mar 17, 2023  ·  Edit…  ·  Delete…

    It would be grand to have a feature when a scheduled meeting in Outlook to automatically set the extension`s status to DND as well same like the scheduled meetings set in Outlook Ring Central

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11. Bulk delete for sms messages

    41 votes

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    17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now on desktop and mobile, learn more here!

12. Block SMS/Text messages without blocking phone calls from the same number

    8 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Jul 11, 2022  ·  Edit…  ·  Delete…

    feature to block SMS

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13. Play announcement "press 1" on call Queue

    32 votes

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    Needs More Information  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Automatic Recording on RCV

    44 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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15. Remove ability for user to delete a recording of their own

    15 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Feb 4, 2022  ·  Edit…  ·  Delete…

    Disable the extension feature for access and delete its own recorded calls

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16. Customize Play Announcement

    2 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Jan 21, 2022  ·  Edit…  ·  Delete…

    Requesting to have a feature being capable of customizing/ uploading greeting in the automatic call recording announcement

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17. Download the meeting recordings for users by an admin

    4 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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18. Increase Data Retention of Analytics

    19 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Apr 1, 2022  ·  Edit…  ·  Delete…

    1 year retrievable data for analytics performance reports

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19. Share host Audio in RC Video in Desktop App

    184 votes

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    12 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPhillip (Director, Product Management, RingCentral) responded

    Implemented for Windows.  

    Mac is planned for 2H 2024

20. Ability to forward texts to multiple extensions/numbers

    17 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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