Settings and activity

119 results found

1. Business Analytics - Dashboard Easy Access

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Blesilda shared this idea  ·  Nov 6, 2025

2. Template to block calls automatically

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   New  ·  0 comments  ·  Events & Video » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 4, 2025

3. Template to block calls automatically for all users

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   New  ·  0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 4, 2025

4. Capability of 1 host to create Multi-Phone Conference with a separate access code

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 4, 2025

5. Export an excel file of all users/extensions along with all of their configuration settings.

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Oct 29, 2025

6. Have the option to switch access for Analytics reports for call queue managers and normal members

   13 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Oct 28, 2025

7. Recycle bin for deleted recordings and messages

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Oct 27, 2025

8. Forwarding of calls from user extension to AI receptionist

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Oct 7, 2025
   Blesilda shared this idea  ·  Oct 3, 2025

9. Add the option to export AI notes and transcripts through the admin portal

   48 votes

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   New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Sep 23, 2025

10. Option to turn off regular SMS if Beetexting is already added in the account

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Sep 10, 2025

11. Recover call recordings for past 90 days

    117 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Aug 4, 2025

12. Increase access to historical call data

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Jul 31, 2025

13. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

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    New  ·  21 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jul 16, 2025

14. Outbound Caller ID Name for Toll-free/Vanity number

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jul 16, 2025

15. Automatically sync Ringcentral app contact to any Deskphone

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Jul 15, 2025

16. Options: Retrieve deleted message from RingCentral App

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jun 28, 2025

17. SMS forwarding settings

    58 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jun 18, 2025

18. International SMS feature to support country of origin

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jun 18, 2025

19. Can break through DND status using Rule

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jun 17, 2025
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    Blesilda commented  ·  Jun 17, 2025  ·  Edit…  ·  Delete…

    The Custom rule should be able to override the Do not disturb status of the user.
    Wherein regardless of the user status, especially the DNT status... if there is custom rule created, it should override

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20. Translate AI note to other language

    3 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  May 28, 2025