Settings and activity

89 results found

1. Forwarding from unanswered call to AI receptionist

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Dec 16, 2025

2. Missed call notifications for IVR menus

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Nov 26, 2025

3. Ability to delete call recording but preserve the call under call log

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 23, 2025

4. SMS recipient increase

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Nov 16, 2025

5. Business Analytics - Dashboard Easy Access

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 6, 2025

6. Template to block calls automatically

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   New  ·  0 comments  ·  Events & Video » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 4, 2025

7. Capability of 1 host to create Multi-Phone Conference with a separate access code

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 4, 2025

8. Export an excel file of all users/extensions along with all of their configuration settings.

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Oct 29, 2025

9. Have the option to switch access for Analytics reports for call queue managers and normal members

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Oct 28, 2025

10. Recycle bin for deleted recordings and messages

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Oct 27, 2025

11. Enable SMS Service for Australia Numbers

    45 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 18, 2025

12. Forwarding of calls from user extension to AI receptionist

    9 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 7, 2025
    Blesilda shared this idea  ·  Oct 3, 2025

13. Add the option to export AI notes and transcripts through the admin portal

    37 votes

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    New  ·  4 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Sep 23, 2025

14. Option to turn off regular SMS if Beetexting is already added in the account

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Sep 10, 2025

15. Recover call recordings for past 90 days

    104 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Aug 4, 2025

16. Increase access to historical call data

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Jul 31, 2025

17. SMS Messaging for Australian Users

    29 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jul 30, 2025

18. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    50 votes

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    New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jul 16, 2025

19. Outbound Caller ID Name for Toll-free/Vanity number

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jul 16, 2025

20. Automatically sync Ringcentral app contact to any Deskphone

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Jul 15, 2025