Settings and activity

110 results found

1. Audit trail should have traces of changes made to the account

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  May 30, 2026

2. Disable Automatic Resolved Tagging & Retain Message History

   15 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  May 30, 2026

3. Increase Data Retention of Analytics

   58 votes

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   Future Consideration  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  May 20, 2026

4. Automatically disable a user after a set number of days

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  May 20, 2026

5. Make the SMS ID show the same name as the CALLER ID

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  May 10, 2026

6. Enable CNAM for Australia

   26 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Apr 29, 2026

7. AI receptioninst to have the ability for callback

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Apr 27, 2026

8. Enable SMS for UK numbers

   121 votes

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   36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Exciting news! This is planned for Q3 2026. More details to come.

   Blesilda supported this idea  ·  Apr 23, 2026

9. Add Custom Roles to Standard Subscription Tier

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Mar 25, 2026

10. Option to clear message history for ringcentral app messages

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Mar 24, 2026

11. AUTOMATION FOR CLEAR DATA ON RINGCENTRAL DESKTOP APPLICATION

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Mar 24, 2026

12. IVR change settings to "If caller enters no action after the prompt played 3 times"

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Mar 16, 2026

13. Option to increase the maximum number of digit the customer can dial in RingCentral desktop app

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Mar 3, 2026

14. Dial-out number rotation for Outbound caller ID

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Mar 1, 2026

15. Agent Analytics: Log Agent Queue Uptime

    14 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Feb 24, 2026

16. AI Notes on Deskphone

    29 votes

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    New  ·  7 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Feb 22, 2026

17. physical phone ai

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Feb 22, 2026

18. SMS Messaging for Australian Users

    34 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Feb 22, 2026

19. Bring up Contacts when transferring a call on desktop app (like in mobile app)

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Feb 9, 2026

20. Automatic sending of AI notes to email

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Jan 27, 2026