Settings and activity

76 results found

1. Recover call recordings for past 90 days

   92 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Aug 4, 2025

2. Increase access to historical call data

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Jul 31, 2025

3. SMS Messaging for Australian Users

   27 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jul 30, 2025

4. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   37 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jul 16, 2025

5. Outbound Caller ID Name for Toll-free/Vanity number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jul 16, 2025

6. Automatically sync Ringcentral app contact to any Deskphone

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Jul 15, 2025

7. Options: Retrieve deleted message from RingCentral App

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jun 28, 2025

8. Option to clear message history for ringcentral app messages

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jun 21, 2025

9. SMS forwarding settings

   51 votes

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   Future Consideration  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jun 18, 2025

10. International SMS feature to support country of origin

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jun 18, 2025

11. Can break through DND status using Rule

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jun 17, 2025
    An error occurred while saving the comment
    Blesilda commented  ·  Jun 17, 2025  ·  Edit…  ·  Delete…

    The Custom rule should be able to override the Do not disturb status of the user.
    Wherein regardless of the user status, especially the DNT status... if there is custom rule created, it should override

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12. Translate AI note to other language

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  May 28, 2025

13. Report that shows user and the group they belong to

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  May 20, 2025

14. Summarize internal messaging/conversation in Ringcentral app like a chat transcript

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  May 6, 2025

15. Reporting Capability on IVR Menu for key presses

    70 votes

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    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  May 6, 2025

16. Add Columns and Rows on Downloadable analytics report

    1 vote

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda commented  ·  May 5, 2025  ·  Edit…  ·  Delete…

    Need larger database or simply need to add Columns and Rows to the downloadable table from the Analytics report

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    Blesilda shared this idea  ·  May 5, 2025

17. Options for Incoming Call Display

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Apr 18, 2025

18. Add Rotational setup for call queue

    28 votes

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    7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Apr 15, 2025

19. Bulk upload of Hold Music

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Apr 9, 2025

20. Missed calls to queue showing up as "Answered Elsewhere"

    45 votes

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    Under Review  ·  9 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Apr 1, 2025