← RingCentral Ideas

Settings and activity

70 results found

  1. Option to clear message history for ringcentral app messages

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  2. SMS forwarding settings

    39 votes
    Future Consideration  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  3. International SMS feature to support country of origin

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  4. Can break through DND status using Rule

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda supported this idea  · 
    An error occurred while saving the comment
    Blesilda commented  · 

    The Custom rule should be able to override the Do not disturb status of the user.
    Wherein regardless of the user status, especially the DNT status... if there is custom rule created, it should override

  5. Translate AI note to other language

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  6. Report that shows user and the group they belong to

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  7. Summarize internal messaging/conversation in Ringcentral app like a chat transcript

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Blesilda shared this idea  · 

  8. Reporting Capability on IVR Menu for key presses

    64 votes
    Planned  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda supported this idea  · 

  9. Add Columns and Rows on Downloadable analytics report

    1 vote
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    An error occurred while saving the comment
    Blesilda commented  · 

    Need larger database or simply need to add Columns and Rows to the downloadable table from the Analytics report

    Blesilda shared this idea  · 

  10. Options for Incoming Call Display

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  11. Add Rotational setup for call queue

    21 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  12. Bulk upload of Hold Music

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Blesilda shared this idea  · 

  13. Missed calls to queue showing up as "Answered Elsewhere"

    43 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  14. Caller ID advance tools to identify the caller

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Blesilda shared this idea  · 

  15. Call queue wait settings - to bypass the maximum caller wait time

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Blesilda shared this idea  · 

  16. Purchase UK Mobile Numbers

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  17. Enable SMS Service for Australia Numbers

    38 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 

  18. Add other Online data back up for RingCentral Archiver

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  19. Call Queue Groups in a Fixed Order

    12 votes
    New  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Blesilda commented  · 

    Fixed order in call queue should be improved
    in a manner that after the first member in queue take call..it should go to the next member in line. Then follows the rest in the list.

    Blesilda supported this idea  · 

  20. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    105 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Blesilda supported this idea  · 
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