Settings and activity
188 results found
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16 votes
An error occurred while saving the comment 
Justin
supported this idea
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7 votes
An error occurred while saving the comment Justin
commented
The "workaround" is unacceptable. If I turn off the "use headset control buttons to answer, end and mute phone calls" I lose the ability to do just that with my RC softphone.
This is a user hostile and anti-competitive "feature". This needs to be resolved ASAP.
Justin
supported this idea
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21 votes
An error occurred while saving the comment Justin
commented
Yes, this is a critical and basic feature to have! We have customers that are migrating from Mitel Connect and they expect this feature to be available!
Justin
supported this idea
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17 votes
An error occurred while saving the comment Justin
commented
This is critical! We have customers migrating from Mitel Conenct and they expect this feature to work similarly on RingCentral!
An error occurred while saving the comment Justin
commented
Another basic feature missing from RingCentral...
Justin
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4 votesJustin
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8 votes
An error occurred while saving the comment Justin
commented
This is quite unbelievable that I cannot have a call notification as a banner rather than an intrusive full screen takeover!
Justin
supported this idea
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8 votes
An error occurred while saving the comment Justin
commented
Still under review... This is a sorely missing feature for customers migrating over from ShoreTel and Mitel Connect systems.
An error occurred while saving the comment Justin
commented
This has been under review for quite some time. Any update on this request? This is a much needed feature!
An error occurred while saving the comment Justin
commented
This is a much needed feature.
Justin
supported this idea
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213 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, this is planned. It is coming with new call service features in Summer 2024!An error occurred while saving the comment Justin
commented
It's now coming to the tail end of summer 2025... Will this ever be fixed?!
An error occurred while saving the comment Justin
commented
It's now summer 2025 and this feature is still not implemented!
An error occurred while saving the comment Justin
commented
2024 has come and gone, still no feature to separate the mobile and desktop apps ringing...
An error occurred while saving the comment Justin
commented
Summer 2024 has come and gone, still no feature for separate ringing of desktop and mobile apps.
An error occurred while saving the comment Justin
commented
This is a must! Having both desktop and mobile apps ring together is incredibly annoying when I'm at my desk.
Justin
supported this idea
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22 votes
An error occurred while saving the comment Justin
commented
The Teams app loading is horribly slow. I abandoned it immediately. It took upwards of 30 seconds to load on my PC. If you want to offer this feature, make it work well.
Justin
supported this idea
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3 votes
An error occurred while saving the comment Justin
commented
I don't RingCentral would want a customer to easily get rid of licenses, thus reducing subscription costs. However, I do agree this would be a great feature to have!
Justin
supported this idea
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6 votesJustin
supported this idea
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241 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
An error occurred while saving the comment Justin
commented
According to your documentation, this has not been implemented as Paul originally requested.
Justin
supported this idea
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7 votes
An error occurred while saving the comment Justin
commented
Agreed! We have a lot of school districts that need multicast paging to their phones in case of emergency. The config is simple to do, but time consuming as a partner because we have to touch every single phone. RC can add it to their config, but want wayyyyy too much money to make it happen.
Stop being greedy and help your customers have a better experience!
Justin
supported this idea
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3 votesJustin
shared this idea
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23 votesJustin
supported this idea
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25 votes
An error occurred while saving the comment Justin
commented
This is a much needed feature. We have a lot of customers that are migrating from other PBXs and keeping their existing, and compatible phones to use with RingCentral. Adding phones one at a time is a HUGE waste of time. Practically every other section in RC has a Bulk Add feature, and this is needed for BYOD phones as well!
Justin
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6 votesJustin
supported this idea
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7 votesJustin
supported this idea
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4 votesJustin
supported this idea
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58 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!
Justin
supported this idea
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This is a much needed feature, and I find it absolutely wild that these need to be built and enabled one at a time!