← RingCentral Ideas

Settings and activity

242 results found

  1. 3rd Party Connector for Non-Native Messaging Channels and High Volume SMS (International)

    4 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. Track number destination search

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  3. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    105 votes
    Planned  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  4. Sharepoint integration within RC App

    26 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  5. Default Manual Dialing to not be recorded

    5 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  6. do not display missed call message on hardphone when softphone answers the call

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  7. Multi-lingual support

    7 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  8. RingCX Scheduled Reports cohesive naming convention

    2 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  9. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Streaming RCV to Social Media

    17 votes
    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. Allow Softphone to be after a desk phone is user's Ring Group

    23 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

    22 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  13. Wider range of template use

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. VM Notifications to email (Outlook)

    13 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  15. Bring back the pause screen share feature

    60 votes
    Future Consideration  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  16. Ability to remove/hide users from the directory/contact list

    62 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. RCCC / Pulse: Reporting & Statistics for Pulse alerts

    14 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  18. Selective Ringing on monitored lines/park locations on hardphones (Similar to the Selective Ringing on HUD for softphones)

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  19. Reduce the Desktop Real Estate Required for the RC App

    35 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  20. Embed agent into RingEX

    50 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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