Settings and activity

31 results found

1. Have 911 call information on the Analytics page

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Sep 17, 2024

2. Allow portal access to change configuration file

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Aug 22, 2024

3. A feature that shows which party disconnected the call.

   11 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jul 8, 2024

4. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jul 8, 2024

5. Attribute Mapping | Active Directory

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   26 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jul 8, 2024

6. 911 phone location down to the specific desk/office

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  May 8, 2024

7. Allow 911 Alert Recipients to Listen to 911 Call

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  May 8, 2024

8. 911 Alert Routing

   71 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  May 8, 2024

9. No Audit Log entry for Template modifications

   23 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Apr 2, 2024

10. Improve "Security Notice from RingCentral" Emails

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Apr 2, 2024

11. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    128 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Apr 2, 2024

12. Create Report for E911 addresses

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

13. flag calls

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig commented  ·  Mar 21, 2024  ·  Edit…  ·  Delete…

    This would be really helpful when there's an employee who takes and receives a lot of calls and throws in a ticket with "I had a call with x issue sometime between 2-4 pm yesterday". If they could go to their call log, right-click, "Flag this call" or "This call had issues" when it happens, and the administrator could filter on that it would be so helpful

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    Craig supported this idea  ·  Mar 21, 2024

14. Ability to mark all unread SMS and voicemail messages read

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

15. Lock email from end user updates

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

16. Send Order Confirmation with Shipping info and serial numbers via email

    11 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

17. Force Log-out due to Inactivity

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

18. make the Google Chrome Plug-In that is used for the agent leg be officially supported by Microsoft Edge.

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

19. Non-Super Admin users can elevate themselves to a Super Admin.

    88 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 21, 2024

20. Implement location support for 911 in VDI environments, Citrix and VMWare

    8 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig shared this idea  ·  Feb 5, 2024