← RingCentral Ideas

Settings and activity

128 results found

  1. Option for the admin to view who disconnected the call

    28 votes
    Under Review  ·  6 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  2. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    11 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  3. Attribute Mapping | Active Directory

    27 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  4. 911 phone location down to the specific desk/office

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  5. Allow 911 Alert Recipients to Listen to 911 Call

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  6. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Craig supported this idea  · 

  7. Improve "Security Notice from RingCentral" Emails

    43 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  8. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    161 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  9. Create Report for E911 addresses

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  10. flag calls

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Craig commented  · 

    This would be really helpful when there's an employee who takes and receives a lot of calls and throws in a ticket with "I had a call with x issue sometime between 2-4 pm yesterday". If they could go to their call log, right-click, "Flag this call" or "This call had issues" when it happens, and the administrator could filter on that it would be so helpful

    Craig supported this idea  · 

  11. Ability to mark all unread SMS and voicemail messages read

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  12. Lock email from end user updates

    26 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  13. Send Order Confirmation with Shipping info and serial numbers via email

    11 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  14. Force Log-out due to Inactivity

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  15. make the Google Chrome Plug-In that is used for the agent leg be officially supported by Microsoft Edge.

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  16. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  17. Implement location support for 911 in VDI environments, Citrix and VMWare

    9 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig shared this idea  · 

  18. Avaya Crisis Mode for RingCentral System

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  19. Add emergency location to User Phones list and add ability to export list

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  20. update call logs filter

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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