Settings and activity

245 results found

1. Device warranty information under admin portal

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Sep 25, 2025

2. Allow "Firearms" related businesses with TCR

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Sep 25, 2025

3. Company Fax Number option to enable and disable

   34 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Craig commented  ·  Sep 24, 2025  ·  Edit…  ·  Delete…

   As a medical and health insurance business, the inability to disable incoming faxes creates a compliance exposure for us. We are required to respond to certain inquiries within state-determined timeframes. If we don't see the fax, or see it in time, we get fined and penalized by the state.

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   Craig supported this idea  ·  Sep 24, 2025

4. Add user interface to manage blocked numbers

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jul 25, 2025

5. Add a Report for Blocked Calls

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jul 25, 2025

6. Report Summary of Blocked numbers

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jul 25, 2025

7. Add schedules to IVR menus

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Jun 10, 2025

8. Opt-in handling for Business SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Craig shared this idea  ·  May 27, 2025

9. Opt Out Message should be enabled by default

   15 votes

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   New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  May 27, 2025

10. Analytics regarding Text Messaging/SMS

    330 votes

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    45 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

    SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

    Craig supported this idea  ·  May 27, 2025

11. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 27, 2025

12. SMS opt-in opt-out

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 27, 2025

13. Put all Admin settings in Service Web, and not put some piecemeal in the RingCentral App

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    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 21, 2025

14. Resize MMS pictures to fit within 1.4mb limits

    41 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 21, 2025

15. Add ringdown for all supported phone types

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 21, 2025

16. Automatic Opt-out SMS Template for Ringcentral Desktop app

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 21, 2025

17. Text message character limit

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  May 21, 2025

18. Disable outbound sms

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Apr 29, 2025

19. Have RingCentral App automatically remove SMS conversations when a user Opts Out

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Apr 29, 2025

20. Add an OPT Out Signature line to SMS message automatically

    45 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Apr 29, 2025