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Settings and activity

70 results found

  1. Adding Personal Emergency Response Locations on User Settings Template

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Ahmad shared this idea  · 

  2. network issue notification during the meeting in RingCentral Meeting

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Ahmad shared this idea  · 

  3. Timezone option for Engage Voice Historical Reports

    8 votes

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    Under Review  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Ahmad shared this idea  · 

  4. SMS CNAM

    28 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ahmad shared this idea  · 

  5. Enabling Automatic Call Recordings for a specific Site

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ahmad shared this idea  · 

  6. Multiple phone numbers field for RingCX lead list

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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    Ahmad shared this idea  · 

  7. Maximize Inbox Navigation in RC App

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ahmad shared this idea  · 

  8. Ability to Show/Hide numbers in Caller ID dropdown

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Language management option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Full Agent Login Time Reporting Capabilities

    49 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ahmad commented  · 

    Analytics Report on RC App Login and Logout to be included in the Performance report.Like in the contact center platform, there should be the same report showing Login and Logout of an agent for productivity report.

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