Settings and activity

64 results found

1. Ability to assigned Beetexting license to RingCX number

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Aug 21, 2025

2. Automatically notify administrator when a soft/system limit is about to be reached

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Aug 6, 2025

3. Enable AI-Powered Search on the RingCentral Support Site

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Jul 30, 2025

4. Copying an alphanumeric value from Engage Digital should not automatically format it as a phone number or trigger click-to-dial functionalit

   9 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Jul 24, 2025

5. Outbound Calls Tagged as Robocall | RingCentral

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Jul 19, 2025

6. ability to Adjust the delay associated with the "auto-answer" behavior for agents handling email interactions within the RingCX product.

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   0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   Not clear, provide precise details and problem statement

   Arianne Victoriano supported this idea  ·  Jun 24, 2025

7. Allow Voicemail Greetings Update Without Enabling Call Handling Permission

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Jun 11, 2025

8. Feature Request: Enable Toll-Free to Toll-Free Call Support

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Jun 11, 2025

9. Case Severity

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Arianne Victoriano supported this idea  ·  Jun 11, 2025

10. Disable RNA functionality

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Jun 4, 2025

11. RingCX Feature Request – Custom Busy Announcement Based on Queue Placement

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  May 31, 2025

12. AI follow-up emails in RingSense CX

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    8 votes

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    New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  May 15, 2025

13. Feature Request – RingCX Queue Templates for General Settings and Queue Events

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  May 14, 2025

14. Rinsense for RingCX icon RingCentral app

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    Implemented  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  May 10, 2025

15. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Apr 7, 2025

16. Disable Cross-Site Access Management by Default

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Mar 28, 2025

17. Calendar Presence Is On | O365 Outlook Calendar

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Mar 28, 2025

18. Feature Request: Queue Identification for Agents via Marquee Display for RingCX

    9 votes

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Mar 26, 2025

19. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    104 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Mar 21, 2025

20. Option for customer to Opt out or delay of any firmware updates for Mitel phones from RC

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arianne Victoriano supported this idea  ·  Mar 11, 2025