Settings and activity

94 results found

1. RCV and RingCX Integration - Escalation/Queuing of video calls

   8 votes

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   Implemented  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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2. Position in Queue Announcement

   24 votes

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   Future Consideration  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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3. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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4. Ring Group support in RingEX

   10 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Updating Music on hold for Call Queues

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   258 votes

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   Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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7. Custom Role option to disable Faxing

   9 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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8. Request for customizable Welcome messages

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Control Business Hours, After Hours and/or Custom rules via hard phone

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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10. Analytics regarding Text Messaging/SMS

    208 votes

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    Future Consideration  ·  19 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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11. Reduce the Desktop Real Estate Required for the RC App

    35 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. See "Do Not Disturb" status (from Hard Phones) remotely

    12 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. do not display missed call message on hardphone when softphone answers the call

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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14. Enable/Disable OnDemand Call Recording by user (not system wide)

    66 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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