Settings and activity

122 results found

1. Max Q Data in RingCX Custom Widget

   2 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Franz Ferrey supported this idea  ·  Aug 23, 2024

2. call offers for the longest wait time

   220 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Aug 15, 2024

3. Report DID's SMS campaign & SMS Status

   17 votes

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   New  ·  2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Aug 5, 2024

4. Wants to see the dial pad in the center of the screen

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Franz Ferrey supported this idea  ·  Jul 31, 2024

5. Allow Using the Hold Button on the Desk Phone

   47 votes

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   Under Review  ·  5 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Jul 30, 2024

6. RingEx Desktop App change functionality

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Franz Ferrey supported this idea  ·  Jul 25, 2024

7. Recover all Details for Deleted User

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Franz Ferrey supported this idea  ·  Jun 17, 2024

8. Add The Ability To Send An Email For Answered Calls

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Franz Ferrey supported this idea  ·  Apr 5, 2024

9. Feature to Enable: Only Super Admin Should Create Support Cases

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Franz Ferrey supported this idea  ·  Mar 26, 2024

10. Allow Giphy & Screen shots to be shared even if Upload from computer/mobile is disabled in File Sharing for the app

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Dec 29, 2021

11. Option to Disable "Choose How to Join Audio" pop-up for non-Ring Central Participants

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Jan 21, 2022

12. Disable Muted/Unmuted Audio Notifications

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Mar 4, 2022

13. Disabling App Messaging for Certain Users

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Dec 30, 2021

14. Add Team Members in-bulk in Glip/RC App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Mar 3, 2022

15. Include contents of SMS/MMS on the Logs

    153 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Mar 8, 2023

16. Import/Export Company Contacts to Another Account

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Mar 17, 2023

17. Add Template for Existing Phones

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Apr 6, 2023

18. Add Nomadic 911 Addresses for Cisco Devices

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  May 12, 2023

19. Video Call between Polycom CCX 700 and Polycom VVX 601

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Mar 4, 2022

20. Increase Maximum Callers from 25 in the Call queue

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Franz Ferrey shared this idea  ·  Mar 7, 2022