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← RingCentral Ideas

Settings and activity

9 results found

  1. Retrieve deleted SMS for any user

    38 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kelsey commented  · 

    Labaton Sucharow UID: 193136106
    Lawfirm needs to ability to retrieve deleted SMS for legal and court documentation.

  2. automated SMS log report

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kelsey commented  · 

    UID: 193136106 - This is essential for law firms needing to obtain SMS data on a regular basis for legal purposes.

    Kelsey supported this idea  · 

  3. Fast Forward/Rewind controls on voicemail via deskphones

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kelsey supported this idea  · 

  4. Include Cisco ATA 191 for Multi-Devices

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Kelsey supported this idea  · 

  5. Remove missed call from queue members if answered

    207 votes

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    25 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kelsey commented  · 

    Major complaint for UID 507986104 as logging answered calls as "missed" for the other agents skews the reporting data

    Kelsey supported this idea  · 

  6. Spanish in Closed Captioning Feature

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Kelsey shared this idea  · 

  7. Allow 911 notification email/SMS recipients to be specified by location

    28 votes

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    Planned  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  8. IVR voice command

    21 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Increasing Paging Only group to more than 25 devices

    89 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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