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Settings and activity

35 results found

  1. Increase Security Code Time-Out

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Caroline Mouandjo supported this idea  · 

  2. Custom ringtones for internal calls

    12 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Caroline Mouandjo supported this idea  · 

  3. Track incoming call from qr code

    3 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  4. Remove/Edit the Header on the Fax page

    17 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Caroline Mouandjo supported this idea  · 

  5. Option to remove outgoing fax header stamp

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Caroline Mouandjo supported this idea  · 

  6. Have "search and filter option" under "Add user phones" in web interface

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  7. KPI reports to be available every 15 minutes

    1 vote

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  8. Create teams based on lists with email addresses (Creation of teams in Unify Office)

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  9. Outbound Caller Name for local number to display company name only

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  10. add click to text icon

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  11. Forward call to another extension when same number call 3 times

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Caroline Mouandjo shared this idea  · 

  12. Shared Fax on different credentials

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Disabling only fax notification on Iphone

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Text from the same main user number

    348 votes

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    60 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  15. Single click to Send Text please

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Allowing phone numbers to have option to change geographical location for outbound call

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Call waiting for queue calls

    160 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  18. Custom Fax Cover Pages (as is available in RC Phone)

    12 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  19. Group Text Messaging

    72 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Option to disable outbound calls

    17 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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