Settings and activity
21 results found
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5 votes
Travis
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21 votesTravis
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97 votesCurrently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.Travis
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7 votes
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22 votes
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41 votes
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6 votes
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36 votes
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7 votes
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6 votes
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17 votes
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17 votes
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130 votes
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237 votes
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
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216 votesThis is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
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166 votes
Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!
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13 votes
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15 votes
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39 votes
Adding the ability to simply "turn the call center off" in the event of an emergency (i.e. fire drill, evacuation of premises, etc.) would be extremely beneficial. In the current state, should anything happen, I would assume changing the hours of operation would prevent calls from coming in but this has proved incorrect and our stats have suffered as a result.