Settings and activity
21 results found
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5 votes
Travis
shared this idea
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35 votesTravis
shared this idea
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110 votes
As the host, you can either end the conference call or leave the call while the other participants continue their conversation.
Note
This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.
Learn more here!
Travis
shared this idea
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8 votes
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27 votes
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42 votes
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6 votes
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36 votes
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8 votes
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6 votes
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18 votes
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17 votes
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133 votes
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245 votes
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
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219 votesThis is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
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172 votes
Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!
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16 votes
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17 votes
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2 votes
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39 votes
Adding the ability to simply "turn the call center off" in the event of an emergency (i.e. fire drill, evacuation of premises, etc.) would be extremely beneficial. In the current state, should anything happen, I would assume changing the hours of operation would prevent calls from coming in but this has proved incorrect and our stats have suffered as a result.