← RingCentral Ideas

Settings and activity

16 results found

  1. Make company extensions available for the Custom Rules caller ID settings.

    13 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Brita shared this idea  · 

  2. Please add an optional setting to automatically forward all calls when on a call or video.

    77 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Brita shared this idea  · 

  3. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Remotely manage user status

    30 votes
    Implemented  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Add condition to custom call handling: internal vs. external calls

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. To have filter option to manage internal and external calls to a different call handling settings.

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Brita commented  · 

    I really want to be able to have different hours for internal calls (other users on our Ring Central plan) and external callers. We work late sometimes and want to be able to reach each other, but not to have clients think that we are available. But at this point if I set the office hours to something specific there doesn't seem to be any way to exempt the staff from that setting. I would love for there to be a simple setting on the after hours page to "always allow internal calls" or maybe a list of numbers to allow to ring after hours? I have tried to use the custom rules for this, but it doesn't seem to work.

  7. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    An error occurred while saving the comment
    Brita commented  · 

    I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.

  8. Enable a true DND presence sync

    167 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

  9. Allow RC users to make internal phone calls after business hours

    35 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Add the team folder feature back

    53 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Add an Ignore button so calls can be forwarded while on the Mobile App.

    9 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  12. RingCentral Phone desktop sync status when on a RingCentral Meetings

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Multiple Voicemail Greetings

    191 votes
    Future Consideration  ·  47 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Company-Wide Contact List

    80 votes
    Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    216 votes
    37 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

  16. On the transfer call, it should show the caller number NOT the extension that transferred the call

    49 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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