Settings and activity
16 results found
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13 votes
Brita
shared this idea
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77 votesBrita
shared this idea
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564 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Check it out in app under Notifications and Audio -
30 votes
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19 votes
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11 votes
An error occurred while saving the comment -
260 votes
An error occurred while saving the comment Brita
commented
I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.
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161 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!
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32 votes
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53 votes
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9 votes
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8 votes
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180 votes
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75 votes
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212 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
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49 votes
I really want to be able to have different hours for internal calls (other users on our Ring Central plan) and external callers. We work late sometimes and want to be able to reach each other, but not to have clients think that we are available. But at this point if I set the office hours to something specific there doesn't seem to be any way to exempt the staff from that setting. I would love for there to be a simple setting on the after hours page to "always allow internal calls" or maybe a list of numbers to allow to ring after hours? I have tried to use the custom rules for this, but it doesn't seem to work.