← RingCentral Ideas

Settings and activity

117 results found

  1. Voicemail Escalation

    7 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Katherine commented  · 

    this was a problem with my last partner and I am having the same issue with my new partner. There are still a lot of ShoreTel and Mitel Connect UC customers that use this feature. It would make transitions easier.

    Katherine supported this idea  · 

  2. RingDown (Autodial) for Mitel 485

    5 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Katherine commented  · 

    this should be on all 400 series phones and 6900 series from MITEL. this will help with Migrating customer over to Ring with few issues or changes.

    Katherine supported this idea  · 

  3. Add 933 dialing support to allow for testing of our 911 Notifications

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Katherine supported this idea  · 

  4. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Katherine supported this idea  · 

  5. Automated Phone Payment IVR Integration

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Katherine supported this idea  · 

  6. Multi-site Forward all Company Call on Mobile App

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Katherine shared this idea  · 

  7. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    60 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Partner Account Management

    22 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Katherine supported this idea  · 

  9. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

    35 votes
    Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  10. Add an option to turn off auto answer when connected to Bluetooth

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. RingCentral App for Apple Watch

    40 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Increasing Paging Only group to more than 25 devices

    92 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Idle behavior shows users offline even though they are available and logged into RC.

    122 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Unable to release an individual line during a 3-person call.

    28 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Select which monitored users ring on your phone.

    16 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  16. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  17. Custom Template for Holiday Greetings

    6 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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