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Settings and activity

27 results found

  1. Generate Report for Unused User Extension Numbers

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    RYAN shared this idea  · 

  2. Increase maximum allowed callers in a call queue to 50 callers

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Call Queue Wait Settings

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Call Queue: Simultaneous | Add more than 50 members

    19 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Increase the number of callers allowed in queue to 50 callers

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. RC app search by department

    42 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    RYAN commented  · 

    I hope this will be given top priority as it is needed when SMS conversation needs to be downloaded due to legal matters.

    RYAN supported this idea  · 

  8. DTMF Code for Call Forwarding

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. analytic data Retention for Performance reports

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  10. analytics retention policy

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Increase Data Retention of Analytics

    14 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    RYAN supported this idea  · 

  12. Longer Data Retention For Analytics Portal

    21 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. Enable SMS for UK numbers

    83 votes

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    Future Consideration  ·  31 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    RYAN commented  · 

    Hi, It would be best if we could enable SMS for EU numbers. This would help users utilize their EU numbers to communicate with clients through text messaging.

    I hope you can make it a top priority for your developers to add this feature to the RingCentral EU brand. It is essential for communicating with our customers and would help grow our business.

    RYAN supported this idea  · 

  14. Use other international number as caller ID

    4 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    RYAN commented  · 

    In relation to that, we would like to have the ability to use IVNs (international virtual numbers) as caller IDs especially on countries where GO numbers are not offered

  15. Ability to assign/share a User's direct number as a caller ID to other users

    3 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    RYAN shared this idea  · 

  16. Performance Call Reports

    1 vote

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  17. sms performance report

    46 votes

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    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  18. Reporting on SMS Usage

    4 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Analytics regarding Text Messaging/SMS

    13 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  20. Bulk Upload / Template in uploading or updating Company Emergency Response Locations (All Sites/ per sites)

    5 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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