← RingCentral Ideas

Settings and activity

50 results found

  1. @mention to include just the first name in Glip

    7 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    andydack66 commented  · 

    With @mentions to have the ability to use the first name instead of the first and last name as with Facebook.

  2. RingCentral Cloud PBX Jump page from ServiceWeb

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    andydack66 shared this idea  · 

  3. Ability to receive alerts when inclusive minutes are low/have been exceeded

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    andydack66 shared this idea  · 

  4. Teams dial pad integration (Non Direct routing)

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    andydack66 shared this idea  · 

  5. Teams 2.0 dialler option for CRM integrations

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    andydack66 shared this idea  · 

  6. Ability to remove/hide users from the directory/contact list

    62 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    andydack66 shared this idea  · 

  7. Add UAE Dial Plan & Home Country

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  8. RCCC Call Plucking

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. RCCC: Allow Agents to "Cherry Pick" Voice ACD Interactions

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  10. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  11. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  12. Limited Extension - "Domestic Calling Allowed" Radio Button

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  13. Sync part of corporate Microsoft/Google Directory

    11 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  14. Allow admins to change user profile information (including pictures)

    125 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. API library for Real Time Interaction Guidance

    8 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  16. Allow up to 100,000 DLs per UID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Drag and drop teams/people into folders

    39 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  18. Separate call recording announcements for internal and external calls

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Only Admins can add 3rd Party Apps

    9 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  20. With Multi-site feature, need ability to rename Main site from 'company'

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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