Settings and activity

26 results found

1. Ability To Search Using Extension Number in External Directory Sync Search on CXone Agent

   10 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Wayne supported this idea  ·  Jun 10, 2026

2. Sharepoint - RingCentral Archiver cloud option

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

3. Archiver Bulk upload messages, fax and voicemail.

   8 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

4. Ability For Super Admins to archive SMS, Fax and Voice messages through to their SFTP server like their call recordings for all their ex...

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

5. Option to not allowing User on deleting the Voicemail

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

6. Bulk Update Voicemail Pin

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

7. Reset and Assign should include a clear voicemail option

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

8. Add feature to view IP Address for Messaging Notifications for Voicemail

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   0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

9. ability to move voicemail messages to another folder

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Wayne supported this idea  ·  Aug 11, 2025

10. Download Users with Voicemail Greeting Text Transcription

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

11. voicemail auditing by administrators

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

12. allow admins to access user voicemail through sso

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    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

13. Set Voicemail PIN for Message only extension

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

14. Ability to Add "Connect to Voicemail" on Presence Keys

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

15. Add Presence To Access Voicemail of Other Extensions

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

16. export old SMS and voicemail

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

17. Option to bulk download or forward voicemail to an email address in admin portal

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

18. Archiving AI Summaries

    16 votes

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    New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

19. Download Voicemail Recordings from Admin Portal

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Wayne supported this idea  ·  Aug 11, 2025

20. Include the IP address in password reset email to identify the source of the password request

    12 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Wayne commented  ·  Mar 6, 2025  ·  Edit…  ·  Delete…

    We have had several notifications of a PW reset on an Admin account and are concerned it could be malicious.

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    Wayne supported this idea  ·  Mar 6, 2025